Courtfield Gardens, 131 - 137 Cromwell Rd, Kensington and Chelsea, London, SW7 4DU, United Kingdom
#560 of 1,009 hotels in London
Guests' ChoiceBased on 2145 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
8.9
Facilities
7.8
Staff
8.4
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 3 May 2024
Imtherandyman
BelgiumThe room being on the top floor, the shower was not very high, I couldn't fit under the shower head. The bed was quite small too.
The breakfast was good and diverse although no pork meat was available only turkey bacon/sausages. I don't mind. The hotel is nicely situated in a very good neighborhood. Staff was helpfull and accommodating.
Stayed in April 2024
Reviewed: 2 May 2024
Alani
United KingdomN/A
It was a lovely location, lovely staff and always helpful
Stayed in May 2024
Reviewed: 2 May 2024
Owen
United KingdomReally nice for the price point. Good location.
Stayed in March 2024
Reviewed: 1 May 2024
Matteo
SlovakiaThe room was really small, but it is fine for few days.
Very convenient location, close to various amenities and to the Underground. Room includes boiler with tea and coffee.
Stayed in May 2024
Reviewed: 30 April 2024
Chrissy
United KingdomEasy to find, good location for getting out n about. Clean comfortable modern rooms, pleasant staff.
Stayed in April 2024
Reviewed: 29 April 2024
Marilyn
United KingdomThe fan in the bathroom was on constantly all night.
Clean functional room. Friendly staff. Our hairdryer wasn't working in our room, but the reception provided a spare one to use. The location was very good. Underground 5 min walk. Also restaurants nearby.
Stayed in April 2024
Reviewed: 28 April 2024
Faircloth
United KingdomVery small room and quite noisy (not double glazed windows)
Up-to-date decor
Stayed in April 2024
Reviewed: 28 April 2024
Milla
United KingdomThe gentleman at reception was decidedly unwelcoming. I didn't take it personally as it seemed he was bored at work. Not a great first impression. A/C/heating didn't work well - room was cold. Room right next to the lift (I requested a quiet room, but it wasn't possible).
Safe, excellent location, clean and large windows (so it was nice and bright) opened, which is a rarity.
Stayed in April 2024
Reviewed: 28 April 2024
Victoria
IrelandNoisy due to traffic - just bring earplugs, but it is a great location!
Great location, comfortable and very clean, friendly staff, great sized room - we were put in the accessible room. Skipped the breakfast - loads of cafes nearby especially in South Kennsington. Nearest tube is Gloucester road and Waitrose down the road - very handy.
Stayed in April 2024
Reviewed: 26 April 2024
Gary
United KingdomTraffic noise.
Great location.
Stayed in April 2024
Reviewed: 25 April 2024
Nigel
United KingdomOnly drawback was the noise from the traffic on Cromwell road which was a bit intrusive but hey….this is London.
Well-located for central London. Friendly and helpful staff. The room was spotlessly clean and serviced each day.
Stayed in April 2024
Reviewed: 25 April 2024
Wendy
United KingdomBed wasn’t very comfortable
Clean friendly
Stayed in April 2024
Reviewed: 24 April 2024
Nick
United KingdomThe room was a bit small and the bed was a bit lumpy but we still had a good night's sleep.
The staff were polite and the location was perfect for the Royal Albert Hall. The room was clean and comfortable and not too noisy considering we were in the middle of London. It was a great price for a London Hotel.
Stayed in April 2024
Reviewed: 23 April 2024
Marcin
Polandthe room could be a little bit more soundproof. Sometimes you could hear footsteps from above or people talking while going through corridor.
Good location - around 5 min walk to London underground. Small but clean room and friendly personel.
Stayed in April 2024
Reviewed: 23 April 2024
Jessica
United KingdomClean, cosy and perfect location for a solo work traveller
Stayed in April 2024
Reviewed: 22 April 2024
Ann
IrelandMore like a bed and breakfast than a hotel
Breakfast was buffet basic
Stayed in April 2024
Reviewed: 22 April 2024
Sarah
United StatesThe housekeeping staff would leave by 3 pm. We would wake up at around 2 and by the time we got out of the room and were ready for our room to be made, the house keeping had already left. This happened for 4 consecutive days
Clean hotel, centrally located.
Stayed in April 2024
Reviewed: 19 April 2024
Ciaran
IrelandBreakfast was basic and hot food out could have been a bit warmer.
Great location in a really nice part of London, near to Gloucester Road tube station. Friendly staff and a nice comfortable room.
Stayed in April 2024
Reviewed: 18 April 2024
Louise
United KingdomRoad noise but it's London!
Comfy bed and great service!
Stayed in April 2024
Reviewed: 17 April 2024
Elisa
ItalyThe lift did not get into my room floor/area. The cleaners entered in my room without knocking.
Best quality cost ratio in this area. It is clean, quite new and comfortable and in an amazing location in South Kensington.
Stayed in April 2024
Reviewed: 17 April 2024
Natalia
SingaporeNothing really
Great location. New hotel. Helpful staff
Stayed in April 2024
Reviewed: 16 April 2024
Rebecca
United KingdomHad to take a £50 deposit that I wasn’t made aware of so still waiting on refund as I used Apple Pay.
Easy access location and room was adequate for stay.
Stayed in April 2024
Reviewed: 16 April 2024
Andrea
ItalyAfter the non-refundable booking they ask for a £50 deposit which is not mentioned when you book. Never happened before.
Clean and tidy, great position. They let you leave the luggages before checking in and after checking out.
Stayed in April 2024
Reviewed: 15 April 2024
Michael
SlovakiaToilet wasnt flushing very well and the walls were kind of thin
Great location, easy to find, kind staff even though the receptionist send us to 4th floor and our room was in 1st floor. However, I really appreciated that I asked for small suprise for my girlfriend for her birthday and the surprise was there.
Stayed in April 2024
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