Great value for the amenities, includes on-site onsen and delicious dinner and breakfast all coupled with a very friendly staff.

Bondy United States of America

I did like the Sauna, the helpfulness of the staff, the atmosphere is good silent clean. This is a really good place for solo travelers. The Saunas are exceptional I enjoyed those and the view of gigantic mountains is pleasant. last but not least the staff of this hotel is really kind and helpful.

Frank Japan

The buffet breakfast was delicious. It was a lot of food for an affordable price. I recommend others to book with the breakfast as well! The location near the snowy mountains was amazing to be around. It was a very tranquil snow town. We were mostly looking to book a ryokan with an onsen and we really enjoyed the indoor public onsen. :) I especially liked the tatami room onsen! Wow! Also the natural mountain water available for drinking, located right outside the entrance to the onsens, tasted so good my friends and I were always stopping by to take a sip during our stay there.

Brenda United States of America

Loved everything about the place. The room was comfortable, clean, and warm for the winter! The onsen was so amazing after a long day on the slopes! The place is very well maintained even though it was an older building. Would stay again. Loved the futons and traditional Japanese aesthetic.

Marcus United States of America

The location was great. The staff was helpful and patient with me even with the language barrier. Dinner in the restaurant was good.

Timothy United States of America

The traditional feel to the place was very authentic. The staff was very kind and informed us about places where we could go. The location is also very good as its not far from shops and restaurants. Also the ski resorts are nearby.

Gombya Japan

Warm friendly helpful welcome by the hotel receptionist Yuri. Smooth fast check in. Comfortable spacious clean room and nice onsen. Dinner was wonderful too. The owners are a family. Met Ms Hiroko Misumi and her sister in law who both run the hotel. They are always available to lend assistance to you. Greatly appreciated their help to resolve an emergency. All 3 individuals we met speak English. Don’t be fooled by the appearance of some walls or facade of the hotel building as you approach. Once inside, everything is as well appointed and decorated like a grand ryokan.

Bin Singapore

This place was lovely, I did book a 6 person room all to myself though! Very thoughtful staff who provided hot water for tea to your room, put a whole breakfast together for me when I was running a bit late on my second night, and swapped me to a non-smoking room when my original booking didn't say it was smoking. The breakfast was amazing value and the onsen was lovely. Because it's obviously popular during snow season it was super quiet which was welcome.

Chloe Australia

This Hotel is nearby to many ski fields its a bit older however, what you get in room size is very generous. We were allowed to park onsite & it was free. The Onsen was really great with both indoor & outdoor options. The staff were very courteous especially an older gentleman who was actually inspirational he would have been over 70 & was always doing something. the room looked out at the mountains & was Tatami style plenty of space with its own wc kitchen area including a large fridge. Great tea pouring equipment. We ate at a restaurant nearby called 'little hokkaido' the food here was amazing as were the staff.

Dr New Zealand

The hot bath was very nice and relaxing. The restaurant offered tasty food and we could wash our clothes in the hotel. We travelled by bicycle. The hotel was totally prepared for this and offered us even a room to dry our stuff. The staff was exceptionally nice to us.

Daniela Japan