Resorts en Marawila

RIALLAND Francia

We liked the food options: huge breakfast (english or local) and great option for lunch and dinner, massage, the amazing view, the very good staff and our drivers. Moreover, we loved the honest help from the owner and his availability via whatsapp. The wifi is also working very well. When laying at the pool you can order milkshake, sodas etc... People are always happy to help. We were able to do with the help of the hotel in 4 days: - A safari in Wilpattu National Park - Visit of Pidurangala and Dambulla Royal Cave Temple and Golden Temple - Kandy, Elephant Orphanage and a Tea Factory - Colombo Each day we had a driver for the full day who helped us. The hotel made a breakfast to take away every time we had to wake up early. I felt like my friends were welcoming me in their country by making our stay the most easy.

Karunaratne Estados Unidos

The staff, starting from the front desk porter to kitchen staff, the wait staff to the room service everyone was exceptional and courteous. Felt like they were all in a mission to make sure the guests are taken care of no matter what. I lost count on how many times per day random and different staff asked if we need anything or how they can make our stay exceptional. Simply unbelievable and unexpected. The food was amazing and full of variety. The kitchen staff went above and beyond and out of their way to make special request food for my expecting wife's cravings. I was in hospitality business once upon a time and even for me this is next level guest satisfaction. Overall 5 star guest experience and the staff truly set the bench mark for great customer service in the hospitality business. Something I haven't experienced even in the United States. Also a shoutout to wait staff Shashikala and the crew at the buffet for the kindness and effort to make our stay better.. Keep up the good work.