Motéis Americanos em Benton Harbor

Ethel Canadá

Of all my staying at motels and hotels, This one is the most horrible place. In the first room l was given smells, there was animal hair on the floor mats, and the shower was not working, the toilet looks awful and very filthy. I told them that l am allergic to animal hair so they changed the room. The second room also has a filthy toilet bowl and the bathtub looks dirty. I told them l cannot stay in that room. They gave me another room and that room was a bit okay but the floor was dirty. l lifted the toilet seat and it was covered with urine, inside the microwave was filthy and the plate was oily, everything was dusty. I was so frustrated and tired after a long 8-hour drive. Out of my frustration, l just used one of their towels to clean the furniture and then mopped the entire floor with a wet towel. When l felt the room was clean enough, l settled down. I think management needs to do an inspection of their property. Also if l were management, l will fire all of the workers that do the cleaning because they do not do their job well. The hallways were full of garbage. I will never use any Red Roof Property again ever.

Barbara Estados Unidos

I’ve stayed at this location for many year and always received the best treatment from staff

Cheryl Estados Unidos

The large fridge made me happy. They allow pets. It was clean.