- We require upon arrival a damage deposit of €300 by either cash or debit card payment.

- Reservations guaranteed by creditcard will be pre-authorised for the total price of the nights, before arrival. If guest chooses to make final payment by creditcard, it is mandatory to bring the physical card used for authorisation and a valid ID. If chosen to pay by debit card or cash, no damage deposit is required if we have pre-authorisaton. We will release the pre-authorisation on the card upon checkout.

-In case of check-in after 17:00, please inform us. Outside opening hours, Urban Residences will send somebody to welcome you and help you settle. Check-in after midnight is not possible, or on special request for a late night check in fee of EUR 25.

-Only our penthouse has outdoor space, all other apartments do not have balconies

-Parking is in a nearby parking garage and needs to be reserved beforehand, we have limited spaces. There are 2 electrical charging point. If you have a van or very large SUV, this garage is not suitable.

-We have some apartments with airconditioning. These are: Suite / Maisonette / Penthouse. All other apartments have ventilators in summer and a floor cooling that helps a bit, but no air conditioning.

- We do not have an elevator, therefore our residences are not suitable for people who have difficulties walking stairs.

- Need separate beds? Please ask beforehand, we can arrange it for €5. Sofabeds cannot be split.

-All towels and bedlinen are included. The only thing you can bring yourself is food/drinks/coffee etc (Nespresso). Rooms get cleaned after 3 days.

Parti 'bachelorette', parti orang bujang atau yang serupa tidak dibenarkan di penginapan ini.

Waktu tenang adalah antara 22:00:00 dan 09:00:00.