Guests must check-in before 22:00.

To eat dinner and breakfast at the hotel, a reservation must be made at least 3 days in advance.

The hotel may contact guests directly to request for an advance deposit.

The hotel can accommodate guests with a large group. For more information, please contact the hotel directly. Contact details can be found on the booking confirmation.

Guests are requested to give the property a phone number in advance, on which they can be reached in Japan.

Only Cottage - "Hidamari" and Cottage - "Nagomi" allow pets.

When travelling with pets, please note that an extra charge of 3000 JPY (small-sized dogs), 3500 JPY (middle-sized dogs), 4000 JPY (large dogs) or 3000 JPY (other pets) per pet per night applies in cash. For a second and subsequent pets, for the first night, an extra charge of 3000 JPY (small-sized dogs), 3500 JPY (middle-sized dogs), 4000 JPY (large dogs) or 3000 JPY (other pets) per pet per night applies in cash. For a second and subsequent pets, for the second night onwards, an extra charge of 2000 JPY per pet per night applies in cash. In the case of multiple pets, the largest pet will be considered as a first pet.

Informa a Shikitei con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Es necesario realizar el pago antes de la llegada a través de transferencia bancaria. El alojamiento se pondrá en contacto contigo después de reservar para darte las instrucciones.