When booking 3 rooms or more, different policies and additional supplements may apply.

The reception is open from 7:00–19:00, besides that time the check-in and check-out is possible with our keyboxes.

Please note a surcharge of EUR 20 applies for late arrivals.

Please note for cases requiring non-urgent assistance after reception opening hours, we may charge a fee of EUR 20 per occasion, if the problem was not caused by the fault of the host.

Please note smoking is strictly forbidden in the whole facility, including the balcony and rooftop garden as well. In case of smoking, you will receive a fine, that has to be paid.

Please note extreme dirt in the rooms is also considered damage, so if the room requires a deep cleaning after the particular guest, the deposit will not be returned.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Rooftop City Residence您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至06:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。

需支付损毁押金：€ 100。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。

经营许可证号：PA23056039