If you plan to arrive outside reception hours, please contact the residence in advance.

With an extra cost, you may request to reserve the exact location of your accommodation by calling the residence. Contact details can be found on the booking confirmation.

Guests staying longer than one week can renew their choice of services at the reception at the end of each week.

Prices include : Accommodation, bed linen, bath linen, household linen (bath mat + dish towel), cleaning kit, end-of-stay cleaning fee (except dishes and kitchen area), basic WiFi access (maximum of 5 devices to browse, read e-mails and research), charges and taxes (except city tax and handling fees).

Please note that guests must clean the kitchenette before departure.

For any invoice requests, please note that the name used will be the name stated on the reservation.

In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.

Please note that any modification may incur a fee.

Please note that credit card is the only accepted method of payment.

If you want to modify or cancel your reservation just you will put you in touch with BOOKING Customer Service.

Reminder : If you have booked a "Non-refundable" rate, the stays booked are neither exchangeable, nor refundable, nor modifiable.

No request for modification or cancellation will be taken into account.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Résidence Pierre & Vacances La Rostagne con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Se pedirá un depósito por daños de € 200 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá al hacer el check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.