Please note that guests are considered children from age 2 to age 12. Guests over 12 years old are considered adults.

The reception opening hours are:

- Monday to Friday: 24 Hours

- Weekends: from 07:00 to 00:00

In case of arriving outside reception opening hours, guests must contact the hotel in order to obtain an access code.

Please note that the shuttle service from and to the airport must be confirmed with the hotel before arrival. This service is offered on working days from Monday to Friday from (08:30 to 2230 excepts weekends and festive) for free. Please contact the hotel directly at least 24 hours in advance to book your transfer also, please note the airport shuttle is subject to availability.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that in case of no-show, the customer will be charged the amount corresponding to the first night's stay.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Globales Acis y Galatea您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

因應新冠肺炎（COVID-19）疫情，此住宿嚴格落實維持社交距離的措施。

由於新冠肺炎（COVID-19）疫情，請務必在符合目的地政府規範的前提下預訂此住宿，其中包含但不限於旅行目的與最多團體人數。

由於新冠肺炎（COVID-19）疫情，住客必須於所有室內公共區域佩戴口罩。