Please note that guests are considered children from age 2 to age 12. Guests over 12 years old are considered adults.

The reception opening hours are:

- Monday to Friday: 24 Hours

- Weekends: from 07:00 to 00:00

In case of arriving outside reception opening hours, guests must contact the hotel in order to obtain an access code.

Please note that the shuttle service from and to the airport must be confirmed with the hotel before arrival. This service is offered on working days from Monday to Friday from (08:30 to 2230 excepts weekends and festive) for free. Please contact the hotel directly at least 24 hours in advance to book your transfer also, please note the airport shuttle is subject to availability.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that in case of no-show, the customer will be charged the amount corresponding to the first night's stay.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Globales Acis y Galatea您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。