Hotel spa di Hanoi

Eoghan Jepang

Small hotel, 10 floors, nicely designed. Staff are super friendly and helpful. Breakfast served on the ground floor. Good coffee and good baguette, so I was happy. We had a top floor room, which was bright and spacious. Location is great. Near the lake, lots of restaurants and bars nearby. Already looking forward to returning.

Cindy Arab Saudi

The breakfast was a good variety of dishes. The location was very central. Staff were wonderful and happy to help With any questions we had. Everyone was very welcoming.

Kai Jerman

The Grand Colonial Terrace Suite is an excellent choice and highly recommended. In my view, this hotel stands out globally for its excellence. We enjoyed an exceptional breakfast, exquisite dining, and stunning views from the rooftop bar. The 24/7 service is impeccable, efficiently handling everything from laundry to delivering a bottle of Bordeaux at night, refilling the minibar, organizing an unexpected doctor's visit, or simply bringing up the pizza we ordered. It deserves a 15/10 rating for everything. Heartfelt thanks to Ken, Jack, and the Front Desk/Customer Service team, as well as Lisa, Teresa, and the restaurant team for their exceptional kindness and professionalism!

Russell Campbell Australia

Loved the tour arrangements by Mrs Anna. All the staff were friendly and helpful. Excellent breakfast. The location is close to the lake and weekend market and entertainment. There is a great range of shops and restaurants in the area. The rooms are very neat and clean. Great value for money in a major city.

Sian Selandia Baru

Great central location and the staff are really friendly and accommodating. The rooms are a decent size and have all amenities that you need.

Matteo Italia

fantastic! breakfast is superb!!!

Elena Australia

The greeting on arrival, the personalised service from Several staff members was comforting after a long flight. We were able to check in early which was great. The room was spacious, we had a balcony overlooking the busy market street, which was amazing for people watching, although once the door was shut you could not hear any outside noise.so close to Market, Beer Street, Lake and an abundance of eateries, clothing shops, convenience stores and close to transport to other tourist locations. Breakfast was simple but sufficed. Not being tech savvy, the crew which included Nora, Marcus, and so sorry to the rest of the team, names escaped me, but were amazing with fixing issues on our phone. We went away to Sapa for 4 days and returned to stay one night again prior to going to Halong Bay. We had a room at the back due to the hotel been fully booked, still very spacious. Clean room. We loved our 6 night stay and have absolute no hesitation in recommending this hotel. No pool which I always look for in a hotel, that did not deter me, however, we found other places where we could go for a quick swim and cocktails during the day. We received a lovely thank you note and some sweet treats on our last night. Will always have fond memories of the staff, big goodbye hugs all round on our departure.

Emilie Prancis

Everything was just perfect ! The location, the room, the breakfast, everything ! Special mention to Daisy the Receptionist and to Dylan the Bellman who made me enjoy my stay !

Alexia Prancis

- Good breakfast, phở/eggs and buffet. - LOCATION was GREAT : 3 minutes walk to lake, 5 minutes walk to bus for Ha Giang, right in the city center - Service and STAFF was AMAZING. They are so welcoming and especially Justin, who even found the phone we forgot in a taxi !! Thank you so much. The staff will make you feel like a VIP. Also, they kept our luggage safe during our 4 days trip to Ha Giang, we could take a shower before the night bus and the plane, they gave us water bottles for the trip. - Room had no window (pretty common in HN) BUT out of all the hotels we stayed in Vietnam, was the BEST VENTILATED (no humidity felt at all, everywhere else there was condensation on the windows in the morning and felt very humid). Also very well lit so we did not feel the lack of window. The QUIETEST room we had in VN as well. No need for earplugs.

James Kep. Cayman

Exceptional stay and amazing staff, don't hesitate to book.