מלונות ספא בהאנוי

Eoghan יפן

Small hotel, 10 floors, nicely designed. Staff are super friendly and helpful. Breakfast served on the ground floor. Good coffee and good baguette, so I was happy. We had a top floor room, which was bright and spacious. Location is great. Near the lake, lots of restaurants and bars nearby. Already looking forward to returning.

Eli ישראל

המיקום, הצוות והניקיון היו מעולים!

Kai גרמניה

The Grand Colonial Terrace Suite is an excellent choice and highly recommended. In my view, this hotel stands out globally for its excellence. We enjoyed an exceptional breakfast, exquisite dining, and stunning views from the rooftop bar. The 24/7 service is impeccable, efficiently handling everything from laundry to delivering a bottle of Bordeaux at night, refilling the minibar, organizing an unexpected doctor's visit, or simply bringing up the pizza we ordered. It deserves a 15/10 rating for everything. Heartfelt thanks to Ken, Jack, and the Front Desk/Customer Service team, as well as Lisa, Teresa, and the restaurant team for their exceptional kindness and professionalism!

Russell Campbell אוסטרליה

Loved the tour arrangements by Mrs Anna. All the staff were friendly and helpful. Excellent breakfast. The location is close to the lake and weekend market and entertainment. There is a great range of shops and restaurants in the area. The rooms are very neat and clean. Great value for money in a major city.

中里 יפן

We couldn't speak English, but they took good care of us and responded politely using a translation app. Thank you for everything from arranging taxis to arranging laundry.

Matteo איטליה

fantastic! breakfast is superb!!!

Elena אוסטרליה

The greeting on arrival, the personalised service from Several staff members was comforting after a long flight. We were able to check in early which was great. The room was spacious, we had a balcony overlooking the busy market street, which was amazing for people watching, although once the door was shut you could not hear any outside noise.so close to Market, Beer Street, Lake and an abundance of eateries, clothing shops, convenience stores and close to transport to other tourist locations. Breakfast was simple but sufficed. Not being tech savvy, the crew which included Nora, Marcus, and so sorry to the rest of the team, names escaped me, but were amazing with fixing issues on our phone. We went away to Sapa for 4 days and returned to stay one night again prior to going to Halong Bay. We had a room at the back due to the hotel been fully booked, still very spacious. Clean room. We loved our 6 night stay and have absolute no hesitation in recommending this hotel. No pool which I always look for in a hotel, that did not deter me, however, we found other places where we could go for a quick swim and cocktails during the day. We received a lovely thank you note and some sweet treats on our last night. Will always have fond memories of the staff, big goodbye hugs all round on our departure.

hagit ישראל

המיקום ועיצוב נעים , הצוות היה מקסים !

Seunghye קוריאה הדרומית

Good location All staff realy Very kind . Sevice is good Clean room.

Oriane צרפת

Amazing hotel if you want to visit Hanoi. The location is great to do the city by feet. The rooms (we had 3 different for 3 different stays along our trip) are great, very clean, modern! The beds were so comfortable and perfect after a long day of walking. The spa is also proposing very good service and all the hotel staff were so kind, helpful and really tried there best to make our stay unforgettable. It was our honeymoon and happen to be also my husband birthday. There decorated the room and surprised us with a dessert in the room for both occasions. I definitely recommend!