As of 1 September 2021, the accommodation service provider is obliged to record at check-in the specific personal data of every individual (adult, minor, infant) in form of a valid identity card, driving license or travel document. In the absence of a legal identification document, the hotel has to refuse to provide the service of accommodation, however, the hotel will claim the net amount of the entire booking as a frustration penalty and the guest cannot request any compensation.

Please note that, should any extra cleaning or repair be necessary because of guests' pets, the executive housekeeper has the right to charge the additional costs.

Please note that the credit card used for the prepayment must be presented at check-in at the hotel. Should the card used for prepayment differ from the one that you will use during the stay, please contact the hotel beforehand.

Reduction or extension of the length of stay may result in rate change.

The credit/debit card presented at the time of check-in and/or reservation will be automatically pre-authorized by the hotel with the total room rate for the entire stay and additionally EUR 50 per day to cover eventual extra charges (e.g. minibar, room service, telephone costs, damages etc.). The blocked amount above the invoiced fee will be released at check-out.

The minimum age is 16 years for treatments and to use the facilities (sauna, steam room, gym etc.). Guests under the age of 16 must be supervised by an adult and are allowed to use the pool from 9:00 to 18:00.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

현재 이 숙소는 코로나19(COVID-19)에 대응하기 위해 추가 안전 및 위생 조치를 실시하고 있습니다.

허가 번호: SZ19000111