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A 20-minute drive from Cat Bi International Airport, Tray Hotel offers an indoor and outdoor pool. A spa and steam bath facilities are also available. Rooms offer free Wi-Fi. The Tray Hotel Hai Phong is 5 minutes’ on foot from the historical Quan Ngua Lake and Green Park. Modern rooms are fitted with flat-screen TVs and tea and coffee making facilities. A mini-bar and hairdryer are provided. Guests can relax in the hot tub or get a pampering massage at the spa. A fitness center is available for work out sessions. Car rental and currency exchange services are also offered. Local Vietnamese delights and international cuisine can be enjoyed at Shinshin Restaurant and Lighthouse Café. Drinks are available in the bar.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.7
Comfort
8.6
Value for money
8.4
Location
8.9
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Robert
    United States of America United States of America
    Good hotel, WIFI worked well, hot shower, great helpful staff and easy transportation _ taxi and Grab in front of hotel and very inexpensive.
  • Ian
    Kuwait Kuwait
    Only stayed one but the staff was friendly and helpful. The location is close to restaurants and shopping. Ideal to explore the region and then go to Hanoi or Hai Long Bay.
  • Scott
    Australia Australia
    very friendly staff excellent breakfast late checkout

Hotel area info

Restaurants
2 Restaurants On Site

  • 1998 Restaurant
    • Cuisine
      American • Vietnamese • Local • Asian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Lighthouse Restaurant
    • Cuisine
      French • Vietnamese • Local • Asian • International • European
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Amenities of The Tray Hotel Hai Phong
Great facilities! Review score, 8.4

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Spa
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • Inner courtyard view
  • City view
  • Landmark view
  • Garden view
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
  • Pool table
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
    Front Desk Services
    • Lockers
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Child safety socket covers
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Adults only
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Hypoallergenic room available
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/Marble floor
    • Heating
    • Soundproof
    • Private entrance
    • Car rental
    • Laptop safe
    • Soundproof rooms
    • Elevator
    • Hair/Beauty salon
    • Ironing facilities
    • Suit press
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Open all year
    • Adults only
    • Pool is on rooftop
    • Pool with view
    • Shallow end
    • Pool/Beach towels
    • Beach umbrellas
    • Fenced pool
    Spa
    • Locker rooms
    • Fitness
    • Massage chair
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Foot bath
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Public Bath
      Additional charge
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
      Additional charge
    Languages Spoken
    • English
    • Vietnamese

    House rules

    The Tray Hotel Hai Phong takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Maestro Visa JCB American Express Cash The Tray Hotel Hai Phong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform The Tray Hotel Hai Phong of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

    FAQs about The Tray Hotel Hai Phong

    • Check-in at The Tray Hotel Hai Phong is from 2:00 PM, and check-out is until 12:00 PM.

    • The Tray Hotel Hai Phong offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Pool table
      • Happy hour
      • Locker rooms
      • Bicycle rental
      • Public Bath
      • Swimming pool
      • Themed dinners
      • Spa facilities
      • Steam room
      • Spa lounge/Relaxation area
      • Foot bath
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Massage chair
      • Fitness

    • The prices at The Tray Hotel Hai Phong may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at The Tray Hotel Hai Phong on this page.

    • Room options at The Tray Hotel Hai Phong include:

      • Suite
      • Twin/Double

    • The Tray Hotel Hai Phong is 0.7 miles from the center of Hai Phong. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The Tray Hotel Hai Phong has 2 restaurants:

      • 1998 Restaurant
      • Lighthouse Restaurant