• Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Located in the heart of a German alpine-inspired, this motel features a continental breakfast and heated outdoor pool. The Chattahoochee River is 10 minutes’ walk away. A small refrigerator, microwave, and cable TV are included in all rooms at Best Western. Select rooms include a spa bath as well. Free property-wide WiFi allows guests to stay in touch with friends and family between hikes through nearby Unicoi State Park 3 miles away. Free on-site parking and vending machines are available. Chattahoochee National Forest and Yonah Mountain, also known as Bear Mountain, are within 8 miles from the property. Yonah Mountain Vineyards are 4 miles away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

Top Location: Highly rated by recent guests (9.4)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.2
Cleanliness
8.5
Comfort
8.6
Value for money
8.0
Location
9.4
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Barb1mc
    United States of America United States of America
    Very comfortable bed, rooms very clean and well maintained. Great location. Free parking.
  • F
    Freda
    United States of America United States of America
    Room was clean and comfortable. The location in town was excellent. Staff was super friendly and helpful.
  • Sarah
    United States of America United States of America
    I loved the location. We walked everywhere. It was clean. The bed is comfortable. The room is big. The tub was very nice and relaxing. The shower had good water pressure and hot. The couch and chairs are comfortable.

Hotel area info

Amenities of SureStay Hotel by Best Western Helen Downtown
Great facilities! Review score, 8.2

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Activities
  • Hiking
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Wake-up service
    • 24-hour front desk
    • Meeting/Banquet facilities
      Additional charge
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    General
    • Carbon monoxide detector
    • Convenience store on site
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    Accessibility
    • Upper floors accessible by stairs only
    Indoor swimming pool
    Free!
    • Open all year
    • Heated pool
    Spa
    • Beach chairs/Loungers
    Languages Spoken
    • English

    House rules

    SureStay Hotel by Best Western Helen Downtown takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 15 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 21

    Pets

    Pets are not allowed.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa Discover American Express Cash is not accepted SureStay Hotel by Best Western Helen Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about SureStay Hotel by Best Western Helen Downtown

    • Check-in at SureStay Hotel by Best Western Helen Downtown is from 3:00 PM, and check-out is until 11:00 AM.

    • Room options at SureStay Hotel by Best Western Helen Downtown include:

      • Double
      • Quad
      • Suite

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • SureStay Hotel by Best Western Helen Downtown offers the following activities/services (charges may apply):

      • Hiking
      • Golf course (within 2 miles)
      • Swimming pool

    • The prices at SureStay Hotel by Best Western Helen Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • SureStay Hotel by Best Western Helen Downtown is 1,650 feet from the center of Helen. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, SureStay Hotel by Best Western Helen Downtown is popular with guests booking family stays.