• Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe
  • Heating
  • Elevator
  • Facilities for disabled guests

Located 1 mile from Eastern New Mexico University, this Portales hotel offers a continental breakfast, an indoor pool and hot tub, and a gym. All comfortably furnished rooms include free Wi-Fi. Featuring a flat-screen TV with cable, each room at the Holiday Inn Express Hotel & Suites Portales is equipped with tea and coffee making facilities. The spacious rooms include a fridge and microwave. A 24-hour reception is offered at the Portales Holiday Inn Express Hotel & Suites. A business center with internet access is available for added convenience. Showcasing the natural heritage of eastern New Mexico, the Natural History Museum is 1 mile from this hotel. Guests can view an active archaeological dig at Blackwater Draw Locality No. 1 5 minute’s drive away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Express
Hotel chain/brand
Holiday Inn Express

Property highlights

Top Location: Highly rated by recent guests (8.8)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
1 sofa bed
and
2 queen beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
8.0
Location
8.8
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Deborah
    United States of America United States of America
    Very nice and clean. The staff was good and the breakfast was always delicious and fresh.
  • Brandon
    United States of America United States of America
    Rooms were clean and in good shape, facility was clean and quiet.
  • Marcelina
    United States of America United States of America
    Very very clean amazing staff especially the guy with the red beard he went over and beyond for me to have a safe stay when I told him I fell in the bathtub the first day there

Hotel area info

Amenities of Holiday Inn Express & Suites Portales, an IHG Hotel
Great facilities! Review score, 8.5

Most popular amenities
  • Non-smoking rooms
  • Free WiFi
  • Facilities for disabled guests
  • Fitness center
  • Family rooms
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Alarm clock
Kitchen
  • Microwave
  • Refrigerator
Activities
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • Radio
  • Fax
  • Telephone
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Interconnecting room(s) available
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Spa
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Holiday Inn Express & Suites Portales, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Cash is not accepted Holiday Inn Express & Suites Portales, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Holiday Inn Express & Suites Portales, an IHG Hotel

  • Holiday Inn Express & Suites Portales, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Game room
    • Golf course (within 2 miles)

  • Holiday Inn Express & Suites Portales, an IHG Hotel is 1.6 miles from the center of Portales. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Holiday Inn Express & Suites Portales, an IHG Hotel on this page.

  • Yes, Holiday Inn Express & Suites Portales, an IHG Hotel is popular with guests booking family stays.

  • Check-in at Holiday Inn Express & Suites Portales, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at Holiday Inn Express & Suites Portales, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Holiday Inn Express & Suites Portales, an IHG Hotel include:

    • Twin/Double
    • Double
    • Suite