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The Cloud Hotel is located just a 3-minute walk from Zhubei Train Station. It features free Wi-Fi access and complimentary private parking. Some of its rooms come with a massage chair and a spa bath. The modern air-conditioned rooms feature a flat-screen TV with cable channels, an electric kettle and free bottled water. The private bathroom comes with shower and free toiletries. Self-service laundry facilities are available. Guests can head to the 24-hour front desk for assistance with luggage storage, laundry and bicycle rental services. The hotel is a 10-minute drive from Hsinchu High Speed Rail Station and a 15-minute drive from the Naan Liao Fishery Wharf and the Hsinchu Industrial Park. Leofoo Village Theme Park is a 30-minute drive away, while the Taoyuan Airport is a 40-minute drive away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
4 twin beds
and
2 king beds
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Guest reviews

Categories:

Staff
8.5
Facilities
8.3
Cleanliness
8.3
Comfort
8.4
Value for money
8.2
Location
8.7
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Dewi
    Taiwan Taiwan
    Kamarnya bagus sangat luas dan pelayanannya sangat ramah
  • Chia
    Taiwan Taiwan
    1.早餐菜色豐富有變化.有生菜沙拉,熟食區,飲料區,冰淇淋區,喜歡飯店提供的豆漿和咖啡,感覺CP值超高. 2.地點離竹北車站超近,從竹北車站後站出去,即可以看見雲端旅館.步行3分鐘可達. 3.附近有7-11,全家,美廉社.購物方便.
  • 蕎希
    Taiwan Taiwan
    舒適乾淨,插座多很適合商務,近竹北火車站,旅館兩旁有便利商店和美廉社。因臨時身體不適,櫃檯人員很nice的告知我藥局如何去,隔天早上還帮忙我叫計程車,服務人員皆很好。沐浴的備品也很好,還有潤膚乳,若有機會會再入住。

Hotel area info

Amenities of The Cloud Hotel
Great facilities! Review score, 8.3

Most popular amenities
  • Free parking
  • Non-smoking rooms
  • Airport shuttle
  • Facilities for disabled guests
  • Family rooms
  • Free WiFi
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Walking tours
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is available on site (reservation is not possible).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Soundproof
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Japanese
  • Chinese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Cloud Hotel takes special requests – add in the next step!

Check-in

From 5:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB American Express Cash The Cloud Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please inform The Young Hotel before 17:00 (local time) if you are arriving after 18:00. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Cloud Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 新竹縣旅館 007號

FAQs about The Cloud Hotel

  • The Cloud Hotel offers the following activities/services (charges may apply):

    • Walking tours

  • Check-in at The Cloud Hotel is from 5:00 PM, and check-out is until 11:00 AM.

  • The prices at The Cloud Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, The Cloud Hotel is popular with guests booking family stays.

  • Room options at The Cloud Hotel include:

    • Double
    • Twin
    • Quad
    • Family
    • Single

  • Guests staying at The Cloud Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Buffet

  • The Cloud Hotel is 1,950 feet from the center of Zhubei. All distances are measured in straight lines. Actual travel distances may vary.