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With beautiful views of Tatra Mountains and green meadows, the Willa Helan features a sun terrace and barbecue facilities. Its elegant rooms come with free Wi-Fi and an LCD TV with satellite channels. All rooms and apartments at the Helan are individually designed and comfortable. Each comes with a balcony, a refrigerator and a modern bathroom with a shower. Breakfast is served daily and dinner is served upon request. Guests can enjoy a drink sitting in a comfortable armchair in front of the fireplace. There is also a wide range of facilities for children. Willa Helan is located 1.6 mi from the Zakopane Railway Station. The nearest ski elevator, Ugory, is located 984 feet away.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Free Private Parking Available On Site


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 full bed
1 twin bed
3 twin beds
Bedroom 1:
1 full bed
Bedroom 2:
1 full bed
1 queen bed
or
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
8.8
Comfort
8.6
Value for money
8.8
Location
8.6
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Sara
    Germany Germany
    Friendly staff, super clean place, amazing breakfast, beautiful view and nice spa facilities
  • Vitalij
    Greece Greece
    Amazing location, happy that we chose it further from the city. Had a great experience with local traditions. Great views specially while having morning coffee. Great SPA. Helpful and nice employees. When we get back, we will definitely choose...
  • Lafoldes
    Hungary Hungary
    Really nice hotel, excellent breakfast. The staff is helpful.

Area info

Amenities of Helan Family & SPA
Great facilities! Review score, 8.7

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Spa
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Mountain view
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Ski
  • Ski storage
Activities
  • Live music/Performance
  • Bike tours
    Additional charge
  • Walking tours
  • Evening entertainment
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Playground
  • Game room
  • Skiing
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Kid-friendly buffet
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
Cleaning Services
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Shallow end
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Spa
    Additional charge
  • Sauna
Languages Spoken
  • English
  • Polish

House rules

Helan Family & SPA takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 8:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
30 zł per child, per night
3 - 7 years
Extra bed upon request
70 zł per child, per night
8 - 12 years
Extra bed upon request
90 zł per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Maestro Mastercard Visa Cash is not accepted Helan Family & SPA accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Quiet hours

Guests need be quiet between 10:00 PM and 6:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Quiet hours are between 22:00:00 and 06:00:00.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Helan Family & SPA

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Helan Family & SPA include:

    • Twin/Double
    • Single
    • Triple
    • Apartment
    • Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Helan Family & SPA on this page.

  • The prices at Helan Family & SPA may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Helan Family & SPA offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Game room
    • Evening entertainment
    • Steam room
    • Live music/Performance
    • Horseback riding
    • Swimming pool
    • Spa/Wellness packages
    • Walking tours
    • Spa facilities
    • Bike tours
    • Spa lounge/Relaxation area

  • Helan Family & SPA is 1.6 miles from the center of Zakopane. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Helan Family & SPA is from 3:00 PM, and check-out is until 11:00 AM.