• Apartments
  • City view
  • Washing machine
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • Non-smoking rooms
  • Safe
  • Heating
  • Grocery deliveries
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The property is located in a fully refurbished historical residence which was once the childhood home of Helena Rubinstein, the founder of the HR cosmetic brand. Set within Kraków’s old Jewish district, Kazimierz, Crystal Suites Chez Helena offers air-conditioned rooms with free Wi-Fi and an LCD TV with satellite channels. The Wawel Castle is within a 13-minute walk. The design interiors of the Chez Helena are modern and elegant, decorated mostly in white with color elements. Each one comes with fully equipped kitchenette, a CD and DVD player as well as an iPod docking station. Kraków’s Old Town’s Main Market is within 0.9 mi, and Plac Nowy, the center of the district’s night life, is 1148 feet away from the Crystal Suites. The Remuh Synagogue is less than 164 feet away. Breakfast is served in the restaurant Kolanko no 6, located 984 ft from our apartments. Breakfast is served in the form of a buffet and includes hot dishes (scrambled eggs, sausages, roasted vegetables), cold dishes (salads, tarts, pates, cold cuts, cheese), bread, pastries, muesli, milk, yogurts, jams, coffee, tea, water. Breakfast is available from Monday to Sunday from 8:00 am to 12:00 pm. Breakfast for the following day can be ordered at the reception until 6:00 pm.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the real heart of Krakow, this property has an excellent location score of 9.8!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
2 twin beds
Living room:
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
9.1
Location
9.8
Free WiFi
9.8
High score for Krakow
Select topics to read reviews:

See what guests loved the most:

  • Yehuda
    United Kingdom United Kingdom
    opposite the remu shul and Zoldan restaurant in busy area but inside the flat is very quite you don't hear anything . flat was very clean will go again
  • Chapa
    United States of America United States of America
    I had previously scheduled a tour and couldn't make it to breakfast on day one. For day two, I found it easy to get to the facility where restaurant was served. The menu was vast and very eclectic with many different choices for different...
  • Marla
    United States of America United States of America
    Very central location! Easy to walk and take the train to major sites. Staff was incredibly nice and accommodating.

Managed by Crystal Suites

Company review score: 9.8Based on 211 reviews from 2 properties
2 managed properties

Company info

We are the local people, proud of our heritage. We strongly believe that visiting other countries is one of the most opening experience one can get. By knowing this, it makes us especially eager to help our guests, that choose Krakow amongst other beautiful Polish cities, to learn a bit about our history and culture, feel welcome and experience Krakow to the fullest.

Property info

Crystal Suites chez Helena is located in boutique residence built between XIX and XX century, which was for sure a witness of many crucial historical events. Regaining of independence, brutality of II World War, years of communism are just a few worth to mention. What is particularly unique about our location is that it was once a childhood home of Helena (Chaja) Rubinstein, founder of HR cosmetic brand and one of the world’s richest woman during XX century. Each apartment was named after one of Helena’s sister and each one has its own unique feel and design. Tasteful interiors of Crystal Suites chez Helena were background of fashion photoshoots on multiple occasions. Location of the apartments: Deluxe with pricate patio - on ground floor Deluxe with courtyard view - on 1st floor Family Penthouse - 3rd floor There's no elevator in the building. In Family Penthouse one bedroom has doors and can be locked. Other bedroom is in fact sleeping area divided from the rest of living room by curtains.

Neighborhood info

Szeroka street is one of the historical centres of Kazimierz, the old Jewish disctrict, which was once a separate town. Three synagogues (Old, Wolf Popper, Remah) are the living proof of these times. Szeroka is also a main base for a week long Jewish Culture Festival, which take place every year in June. Szeroka is filled with traditional polish/jewish restaurants and within 5 minutes walking distance you will find the cultural centre of Kazimierz - Plac Nowy. In the mornings this little square hosts small fruit/vegetable stalls (vintage accessories on weekends), but at night, dozens of cafes and bars gathers all those who want to try famous Krakow's night life. However noises of the night life culture does not affect a quiet Szeroka street. With the guardian in form of the police station just on the other side of the street, guests can sleep tight!

Languages Spoken

English,Polish

Area info

Amenities of Crystal Suites Chez Helena
Great facilities! Review score, 9.3

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Heating
  • Designated smoking area
  • Air conditioning
  • Breakfast
Parking
No parking available.
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • CD player
  • Radio
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Hardwood or parquet floors
  • Private entrance
  • Ironing facilities
  • Iron
Food & Drink
  • Fruit
    Additional charge
  • Grocery deliveries
    Additional charge
  • Tea/Coffee maker
Outdoor & View
  • View
Building Characteristics
  • Private apartment in building
Transportation
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Express check-in/out
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • Safe
Languages Spoken
  • English
  • Polish

House rules

Crystal Suites Chez Helena takes special requests – add in the next step!

Check-in

From 1:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of PLN 500 is required on arrival. That's about USD 123. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Maestro Mastercard Visa Diners Club American Express Cash is not accepted Crystal Suites Chez Helena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 6:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crystal Suites Chez Helena of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Crystal Suites Chez Helena

  • The prices at Crystal Suites Chez Helena may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • You can choose from a number of accommodation options at Crystal Suites Chez Helena (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Check-in at Crystal Suites Chez Helena is from 1:00 PM, and check-out is until 11:00 AM.

  • Crystal Suites Chez Helena is 0.9 miles from the center of Krakow. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Crystal Suites Chez Helena (subject to availability) that can accommodate:

    • 2 guests
    • 3 guests
    • 5 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Crystal Suites Chez Helena offers the following activities/services (charges may apply):