• Swimming pool
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Non-smoking rooms
  • Baggage storage
  • Facilities for disabled guests
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Conveniently set in the Centro district of Playa del Carmen, Hotel Colonial Playa del Carmen is located a 8-minute walk from Playacar Beach, 500 yards from ADO International Bus Station and a 8-minute walk from Playa del Carmen Maritime Terminal. Featuring an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is a 6-minute walk from Playa del Carmen Beach, and within half a mile of the city center. At the hotel, every room is equipped with a desk. Guest rooms in Hotel Colonial Playa del Carmen are equipped with a flat-screen TV and free toiletries. An American breakfast is available daily at the accommodation. Hotel Colonial Playa del Carmen can conveniently provide information at the reception to help guests to get around the area. Church of Guadalupe is 1.9 miles from the hotel, while Xel Ha is 29 miles away. The nearest airport is Cozumel International Airport, 21 miles from Hotel Colonial Playa del Carmen.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 8.8

Breakfast Info

American


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
3 twin beds
Bedroom :
2 full beds
Living room:
1 sofa bed
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.0
Facilities
7.4
Cleanliness
7.8
Comfort
7.8
Value for money
7.9
Location
8.8
Free WiFi
6.2
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Isabel
    United States of America United States of America
    It was nice for 1 night that we stayed. close to El Centro
  • Quintero
    United States of America United States of America
    Everything was AMAZING. I ONLY stayed for 1 nights. I will be staying there again. God's Will. Amen 🙏
  • Alexander
    United States of America United States of America
    Great hotel, right after innovation. Friendly staff, beautiful public pull area. Close to center. Recommended! Special thanks to Alejandro 😀

Hotel area info

Amenities of Hotel Colonial Playa del Carmen

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Air conditioning
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Baggage storage
  • Wake-up service
  • Tour desk
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Fan
  • Facilities for disabled guests
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Languages Spoken
  • Spanish

House rules

Hotel Colonial Playa del Carmen takes special requests – add in the next step!

Check-in

From 3:00 PM to 6:00 PM

Check-out

From 11:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Hotel Colonial Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.

Please inform Hotel Colonial Playa del Carmen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Colonial Playa del Carmen

  • Check-in at Hotel Colonial Playa del Carmen is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Hotel Colonial Playa del Carmen include:

    • Twin
    • Double
    • Suite

  • Hotel Colonial Playa del Carmen offers the following activities/services (charges may apply):

    • Swimming pool

  • The prices at Hotel Colonial Playa del Carmen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Hotel Colonial Playa del Carmen can enjoy a highly-rated breakfast during their stay (guest review score: 6.0).

    Breakfast option(s) include:

    • American

  • Hotel Colonial Playa del Carmen is 1,150 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.