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Hotel Maya Turquesa is just steps from the famous Fifth Avenue in central Playa del Carmen and 492 feet from wonderful Caribbean beaches. It offers free WiFi access throughout. All rooms have air conditioning, satellite TV and hot water. Facilities at the Maya Turquesa include an outdoor swimming pool, solarium with view to the island of Cozumel and a hot tub. The Mayan Corner restaurant at the Turquesa Maya Hotel serves a continental breakfast, and traditional Mexican and international cuisine. Guests can also purchase a snack from the hotel's grocery store before going to the beach. Guests can visit one of the area's many dove shops to arrange scuba diving or snorkeling in the Caribbean Sea. The hotel also provides easy access to the restaurants, shops and nightlife of Fifth Avenue.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 8.9


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 full beds
and
1 king bed
1 queen bed
2 full beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.9
Facilities
6.7
Cleanliness
7.2
Comfort
7.2
Value for money
7.3
Location
8.9
Free WiFi
6.8
Low score for Playa del Carmen
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1

    No additional info available

Amenities of Hotel Maya Turquesa

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Terrace
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Terrace
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Private entrance
  • Car rental
  • Packed lunches
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Languages Spoken
  • English
  • Spanish
  • Italian
  • Portuguese

House rules

Hotel Maya Turquesa takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 25 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children over 12 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa American Express Cash Hotel Maya Turquesa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Maya Turquesa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

A damage deposit of $25 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Maya Turquesa

  • Check-in at Hotel Maya Turquesa is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Maya Turquesa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Maya Turquesa offers the following activities/services (charges may apply):

    • Swimming pool

  • Hotel Maya Turquesa is 500 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Maya Turquesa has 1 restaurant:

    • Restaurante #1

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Hotel Maya Turquesa include:

    • Double
    • Twin
    • Quad
    • Studio
    • Family
    • Suite