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Centrally located, 5 minutes’ walk from Mexico City Cathedral and the Zócalo Main Square, Hotel Isabel offers 24-hour reception and free Wi-Fi. It features an attractive central courtyard with columns. All rooms feature a laptop safe, sofa, cable TV. The majority of the rooms have private bathroom with a shower and some of the rooms are with shared bathroom. Some of the rooms also have a balcony. The hotel has a restaurant and a bar. Room service is available and packed lunches can be requested. Luggage storage service is offered. There is a tour desk and an airport shuttle service is available for an extra charge.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
3 twin beds
5 twin beds
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Guest reviews

Categories:

Staff
8.4
Facilities
7.7
Cleanliness
8.4
Comfort
8.0
Value for money
8.1
Location
9.2
Free WiFi
7.1
Low score for Mexico City
Select topics to read reviews:

See what guests loved the most:

  • Dennis
    United States of America United States of America
    Old style hotel with interior courtyard. High ceilings. OK restaurant & bar. Well decorated for Christmas.
  • John
    Nicaragua Nicaragua
    Great location just a couple of blocks from the Zócalo, easy access to lots of other attractions using public transportation. Friendly staff and a very good restaurant with fair prices, a place locals go to.
  • Andrea
    Mexico Mexico
    Very kind staff, good location, facilities were ok, and a nice meals. Very nice people. I recomend this place.

Hotel area info

Restaurants
1 Restaurant On Site

  • RESTAURANT BAR ISABEL
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional

Amenities of Hotel Isabel

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Free toiletries
Outdoors
  • Outdoor furniture
  • Sun deck
Room Amenities
  • Socket near the bed
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Karaoke
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs MXN 300 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Isabel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Isabel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Reservations of more than 1 room will require a deposit or transfer. Reservations of more than 5 nights will require a deposit or transfer. The establishment will contact you to provide you with bank details. Reservations with a deposit generated can cancel their reservation 48 hours before the arrival to avoid the penalty of the total reservation. The deposit is charged as a cancellation penalty. The allocation of balconies in some rooms is subject to availability at check-in. Visitors are not allowed in the rooms, access to the room is only for registered guests. It is imperative the presentation and registration of the official identification of all the people who will stay, in the case of minors, it will be their CURP.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Isabel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Isabel

  • Hotel Isabel has 1 restaurant:

    • RESTAURANT BAR ISABEL

  • Room options at Hotel Isabel include:

    • Double
    • Twin
    • Triple
    • Quad
    • Family

  • Check-in at Hotel Isabel is from 2:00 PM, and check-out is until 12:00 PM.

  • Hotel Isabel offers the following activities/services (charges may apply):

    • Karaoke
    • Walking tours
    • Tour or class about local culture

  • The prices at Hotel Isabel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Isabel is 1,800 feet from the center of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.