Located in Playa del Carmen in the Quintana Roo Region, 328 feet from Quinta Avenida and 656 feet from the beach. HM Playa del Carmen features an outdoor pool and terrace. Guests can enjoy the on-site snack bar. All rooms are equipped with a flat-screen TV. Every room comes with a private bathroom fitted with a shower. There are shops at the property. The hotel also offers car hire. ADO International Bus Station is 0.6 mi from HM Playa del Carmen, while Playa del Carmen Maritime Terminal is 0.7 mi from the property. Cozumel International Airport is 12 mi away.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
or
1 king bed
1 full bed
and
1 sofa bed
and
1 queen bed
Bedroom :
1 full bed
and
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
2 full beds
or
1 queen bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.5
Cleanliness
8.8
Comfort
8.9
Value for money
8.3
Location
9.2
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Linda
    United States of America United States of America
    Staff did a great job . The food was very good and affordable.
  • Wanda
    United States of America United States of America
    The hotel is beautiful, clean, and the service was good. Close to the shops, restaurant, and beaches. Celebrated my bday with friends we enjoyed our stay.
  • Reba
    United States of America United States of America
    good location , beautiful pool and dining area, nice lobby, tour guide person always available, super friendly staff

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      International
    • Ambience
      Modern
    • Dietary options
      Vegetarian

Amenities of HM Playa del Carmen
Great facilities! Review score, 8.5

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Water sports facilities on site
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Transportation
    • Public transit tickets
      Additional charge
    Front Desk Services
    • Invoice provided
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Tile/Marble floor
    • Soundproof
    • Car rental
    • Laptop safe
    • Soundproof rooms
    • Fan
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Pool/Beach towels
    • Pool bar
    • Beach chairs/Loungers
    Spa
    • Beach umbrellas
    • Beach chairs/Loungers
    • Fitness center
    Languages Spoken
    • German
    • English
    • Spanish

    House rules

    HM Playa del Carmen takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash HM Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about HM Playa del Carmen

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at HM Playa del Carmen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • HM Playa del Carmen is 1,800 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

    • The nearest beach is 1,150 feet from HM Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at HM Playa del Carmen include:

      • Twin/Double
      • Suite
      • Double

    • Guests staying at HM Playa del Carmen can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

      Breakfast option(s) include:

      • Continental
      • Buffet

    • HM Playa del Carmen offers the following activities/services (charges may apply):

      • Fitness center
      • Snorkeling
      • Diving
      • Fishing
      • Canoeing
      • Bike tours
      • Water sports facilities on site
      • Bicycle rental
      • Tour or class about local culture
      • Horseback riding
      • Walking tours
      • Happy hour
      • Swimming pool

    • HM Playa del Carmen has 1 restaurant:

      • Restaurant #1

    • Check-in at HM Playa del Carmen is from 3:00 PM, and check-out is until 12:00 PM.