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Located in Amecameca de Juárez, 31 mi from Mexico City, Hacienda Panoaya features an outdoor pool, year-round outdoor pool and terrace. The hotel has a hot tub and indoor pool, and guests can enjoy a meal at the restaurant. Free private parking is available on site. Every room includes a flat-screen TV with cable channels. Certain units include a seating area for your convenience. Some units have views of the mountain or lake. Each room includes a private bathroom. For your comfort, you will find free toiletries and a hairdryer. HACIENDA PANOAYA features free WiFi . There is a 24-hour front desk at the property. Tepoztlán is 24 mi from Hacienda Panoaya, while Oaxtepec is 21 mi from the property. The nearest airport is Benito Juarez International Airport, 32 mi from Hacienda Panoaya.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.9
Cleanliness
9.3
Comfort
9.1
Value for money
8.3
Location
9.2
Free WiFi
8.5
High score for Amecameca de Juárez
Select topics to read reviews:

See what guests loved the most:

  • Mónica
    Mexico Mexico
    The staff were super nice, the food amazing, facilities were great. Bed was comfortable
  • Jon
    United States of America United States of America
    Views of the mountains and all the animals were an incredible sight
  • Andrea
    United States of America United States of America
    The place is beautiful and full of activities for the kids. Super clean.

Hotel area info

Restaurants
1 Restaurant On Site

  • El Castillo de los Venados
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch
    • Ambience
      Family-friendly

Amenities of Hacienda Panoaya
Great facilities! Review score, 8.9

Most popular amenities
  • Outdoor swimming pool
  • Non-smoking rooms
  • Spa
  • Restaurant
  • Room service
  • Free WiFi
  • Free parking
  • Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
  • Landmark view
  • Mountain view
  • Pool view
  • Garden view
  • Lake view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Garden
Kitchen
  • Dining table
  • Dryer
Room Amenities
  • Socket near the bed
Activities
  • Themed dinners
    Additional charge
  • Skiing
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Heating
  • Private entrance
  • Chapel/Shrine
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Pool/Beach towels
  • Beach umbrellas
Spa
  • Massage chair
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Hacienda Panoaya takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 16 years
Extra bed upon request
MXN 400 per child, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hacienda Panoaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that a charge will be made to the credit card within two hours of booking, once the charge is made the reservation will be confirmed.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hacienda Panoaya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Hacienda Panoaya

  • Room options at Hacienda Panoaya include:

    • Twin
    • Suite
    • Double

  • Hacienda Panoaya offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Massage
    • Skiing
    • Spa facilities
    • Themed dinners
    • Massage chair
    • Swimming pool
    • Spa lounge/Relaxation area

  • Hacienda Panoaya has 1 restaurant:

    • El Castillo de los Venados

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hacienda Panoaya on this page.

  • The prices at Hacienda Panoaya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hacienda Panoaya is 1.7 miles from the center of Amecameca de Juárez. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hacienda Panoaya is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Hacienda Panoaya is popular with guests booking family stays.