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Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican-style architecture. The decorations also include artwork and paintings that resemble the work of famous Diego Rivera. At Hacienda Del Caribe the rooms are spacious and will provide cable TV and telephone services. Each uniquely decorated room is furnished with Mexican art and a seating area. WiFi is available in the pool and lobby areas. Hacienda Del Caribe is located 5 minutes from the ferry dock and just steps from the 5th Avenue. The ruins of Tulum are less than 1 hours' drive away. Breakfast is available at a hotel located 984 feet away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.3


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
7.8
Cleanliness
8.2
Comfort
8.2
Value for money
8.3
Location
9.3
Free WiFi
6.0
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Ebike
    Canada Canada
    Everything was excellent and well taken care of, and easy to check in, and just a beautiful setting, well located in the central area, not far off 5th Ave, but away from the Night Club scene for lower nighttime noise. I traveled with my nephew,...
  • Kelley
    United States of America United States of America
    The hotel is beautiful and right in town. Also a very short walk to the beach. The staff was friendly and spoke to us in English which I didn’t expect but was very nice.
  • Sherrie
    Canada Canada
    Very quaint Mexican style hotel with a very spacious, comfortable room. It is older but kept very clean. The location was great, right off 5th avenue and 2 blocks from the beach,but was super quiet. Good value for Playa del Carmen

Hotel area info

Amenities of Hacienda Del Caribe Hotel

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Sun deck
  • Patio
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Off-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Cable channels
  • Satellite channels
  • TV
Food & Drink
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car rental
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
  • Pool bar
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules

Hacienda Del Caribe Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Hacienda Del Caribe Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hacienda Del Caribe Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Hacienda Del Caribe Hotel

  • Hacienda Del Caribe Hotel offers the following activities/services (charges may apply):

    • Massage
    • Snorkeling
    • Tennis court
    • Fishing
    • Golf course (within 2 miles)
    • Evening entertainment
    • Neck massage
    • Spa/Wellness packages
    • Hand massage
    • Swimming pool
    • Couples' massage
    • Bicycle rental
    • Nightclub/DJ
    • Back massage
    • Foot massage
    • Full-body massage
    • Head massage

  • The nearest beach is 650 feet from Hacienda Del Caribe Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Hacienda Del Caribe Hotel is 1,650 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hacienda Del Caribe Hotel is from 4:00 PM, and check-out is until 12:00 PM.

  • Room options at Hacienda Del Caribe Hotel include:

    • Double
    • Family

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Hacienda Del Caribe Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.