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Set in a 17th-century listed town house, Gran Hotel El Encanto is located in the center of San Cristóbal de las Casas, a UNESCO World Heritage Site. It features a restaurant, a 24-hour reception and free Wi-Fi. Each room at Gran Hotel El Encanto has traditional Mexican décor with bright finishes. There is a sofa, flat-screen cable TV and a private bathroom with free toiletries. Guests can enjoy a range of local cuisine in Las Delicias Restaurant. El Encanto also has a café. Central Park and San Cristóbal Cathedral are within 10 minutes’ walk of the hotel. The city’s famous Arco del Carmen Church is 984 feet away. The hotel offers easy access to the 190 Motorway and Tuxtla Gutiérrez can be reached in just over an hour by car.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in San Cristóbal de Las Casas, this hotel has an excellent location score of 9.2

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.7
Facilities
8.3
Cleanliness
8.9
Comfort
8.8
Value for money
8.3
Location
9.2
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • M
    Netherlands Netherlands
    Close to the bus station and central square. Patio and garden with very nice decorations. All necessities in the room: blankets, heater, soap, hair dryer etc. At this time of the year you won't really need the heater, but it's good to have it in...
  • Viktorija
    Spain Spain
    Very nice hotel! Friendly staff, perfect location and warm cosy rooms❤️
  • João
    Poland Poland
    Location. Right in the heart of the city. Safe, attended parking.

Hotel area info

Restaurants
1 Restaurant On Site

Amenities of Gran Hotel El Encanto
Great facilities! Review score, 8.3

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Bar
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Outdoors
  • Garden
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Cable channels
Food & Drink
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Baggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning Services
    • Dry cleaning
    • Laundry
    Business Facilities
    • Fax/Photocopying
    • Business center
    • Meeting/Banquet facilities
    Safety & security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Smoke-free property
    • Heating
    • Car rental
    • Packed lunches
    • Family rooms
    • Non-smoking rooms
    • Room service
    Languages Spoken
    • Spanish

    Property practices

    This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Gran Hotel El Encanto takes special requests – add in the next step!

    Check-in

    From 1:00 PM

    Check-out

    Until 1:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 11 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Cash Gran Hotel El Encanto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about Gran Hotel El Encanto

    • The prices at Gran Hotel El Encanto may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Gran Hotel El Encanto offers the following activities/services (charges may apply):

      • Check-in at Gran Hotel El Encanto is from 1:00 PM, and check-out is until 1:00 PM.

      • Room options at Gran Hotel El Encanto include:

        • Double

      • Gran Hotel El Encanto has 1 restaurant:

        • Restaurant

      • Gran Hotel El Encanto is 1,650 feet from the center of San Cristóbal de Las Casas. All distances are measured in straight lines. Actual travel distances may vary.

      • Yes, Gran Hotel El Encanto is popular with guests booking family stays.