You're eligible for a Genius discount at Hotel Fenix! To save at this property, all you have to do is sign in.

The family-run Hotel Fenix is just 1 block from Tapachula's Central Park. It offers 24-hour reception, free Wi-Fi and free parking. All rooms have air conditioning and cable TV. Featuring tiled floors, each room has a safe, a desk and a wardrobe. The private bathroom comes with a shower and toiletries. The hotel has a bar and restaurant. Room service is available and there are vending machines for drinks and snacks. Luggage storage and a laundry service are offered at the Hotel Fenix. You can also exchange currency.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
8.5
Location
9.2
Free WiFi
7.4
High score for Tapachula
Select topics to read reviews:

See what guests loved the most:

  • Ingrid
    United States of America United States of America
    Location location location It was super super clean Very modern but yet traditional touches The shower pressure was excellent Ac unit kept room in excellent condition The courtesy call was very courteous
  • Adalgisa
    Guatemala Guatemala
    it’s a very big and nice property in down town; clise to everything
  • Jordan
    Italy Italy
    good beds, big room, nice staff, good restaurant even if a bit expensive

Hotel area info

Restaurants
1 Restaurant On Site

  • Hostal del Rey
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Hotel Fenix
Great facilities! Review score, 8.3

Most popular amenities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Room service
  • Restaurant
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Inner courtyard view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Patio
  • Balcony
  • Garden
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Baggage storage
    • Tour desk
    • Currency exchange
    Cleaning Services
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Key access
    • 24-hour security
    • Safe
    General
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Tile/Marble floor
    • Laptop safe
    • Non-smoking rooms
    • Room service
    Accessibility
    • Entire unit located on ground floor
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Fenix takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 1:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MXN 650 is required on arrival. That's about USD 37. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0+ years
    Extra bed upon request
    MXN 105.93 per person, per night

    Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Hotel Fenix accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    The property will deny access to the reservation if the guest does not provide a photo identification that matches with the credit card upon check-in.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of MXN 650 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Hotel Fenix

    • Hotel Fenix offers the following activities/services (charges may apply):

      • Room options at Hotel Fenix include:

        • Double
        • Twin

      • Guests staying at Hotel Fenix can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

        Breakfast option(s) include:

        • American
        • À la carte

      • Hotel Fenix has 1 restaurant:

        • Hostal del Rey

      • The prices at Hotel Fenix may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Check-in at Hotel Fenix is from 2:00 PM, and check-out is until 1:00 PM.

      • Hotel Fenix is 500 feet from the center of Tapachula. All distances are measured in straight lines. Actual travel distances may vary.