Warm friendly helpful welcome by the hotel receptionist Yuri. Smooth fast check in. Comfortable spacious clean room and nice onsen. Dinner was wonderful too. The owners are a family. Met Ms Hiroko Misumi and her sister in law who both run the hotel. They are always available to lend assistance to you. Greatly appreciated their help to resolve an emergency. All 3 individuals we met speak English. Don’t be fooled by the appearance of some walls or facade of the hotel building as you approach. Once inside, everything is as well appointed and decorated like a grand ryokan.

Bin Singapur

This place was lovely, I did book a 6 person room all to myself though! Very thoughtful staff who provided hot water for tea to your room, put a whole breakfast together for me when I was running a bit late on my second night, and swapped me to a non-smoking room when my original booking didn't say it was smoking. The breakfast was amazing value and the onsen was lovely. Because it's obviously popular during snow season it was super quiet which was welcome.

Chloe Australia

This Hotel is nearby to many ski fields its a bit older however, what you get in room size is very generous. We were allowed to park onsite & it was free. The Onsen was really great with both indoor & outdoor options. The staff were very courteous especially an older gentleman who was actually inspirational he would have been over 70 & was always doing something. the room looked out at the mountains & was Tatami style plenty of space with its own wc kitchen area including a large fridge. Great tea pouring equipment. We ate at a restaurant nearby called 'little hokkaido' the food here was amazing as were the staff.

Dr Nueva Zelanda

The hot bath was very nice and relaxing. The restaurant offered tasty food and we could wash our clothes in the hotel. We travelled by bicycle. The hotel was totally prepared for this and offered us even a room to dry our stuff. The staff was exceptionally nice to us.

Daniela Japón

The staff were excellent. Breakfast was so authentic and delicious. 自家製感じ

Victoria Japón

部屋が広く、ゆったりと過ごせた。 朝食はバイキングではなく、セッティングされていた。 おかずの種類が多く、全て美味しかった。 ご飯が美味しかった。

Mikako Japón

お風呂も気持ちよかったですし、部屋も布団も綺麗でした。好き嫌いの多い息子と一緒だったので素泊まりにしましたが、食事が美味しいと聞きました。次回は食事も楽しみたいと思います。

Yurika Japón

ห้องพักเป็นเเบบที่นอนญี่ปุ่น ห้องกว้างสะดวกสบาย ซื้อของมากินในที่พักง่ายๆใกล้เซเว่น คุณป้าคุณลุงพยายามสื่อสารกับเราดีมากๆ เราพูดภาษาญี่ปุ่นไม่ได้ ส่วนภาษาอังกฤษเราก็ไม่เก่ง คุณป้ากับคุณลุงก้พยายามสื่อสารได้เข้าใจคะ พนักงานยิ้มเเย้ม มีออนเซน ที่จอดรถคะ

Pojjanee Tailandia

Combinaison harmonieuse entre un ryokan et sa tradition (accueil, chambre, onsen, décoration, cuisine) avec un hôtel plus "occidental" (nombre de chambres, salle à manger). Restaurant superbe, bon choix de cuisine locale et de boissons locales (un choix de sake!) A distance de marche de la gare JR

Ravno Bélgica

お値段お得なのに、温泉に露天風呂も付いていて最高でした！ トイレも一階がリフォームされていたのか、とても綺麗でした 朝食バイキングもとてもよかったです！

Aya Japón