Some of the best service I've ever had from staff, such amazing people and so accommodating. The food they prepared for me was incredible and authentic, they catered for my vegan diet and I was that impressed. Super close to the main chair lifts walking distance for sure.

Damian Australia

The location to sugi mountain was unreal and the staff were so accommodating. Very good food. Especially the double burger

Ethan Nueva Zelanda

Soratobu Usagi was a cool place that reminded me a bit of a treehouse or a clubhouse. Its got a bit of a strange layout; kind of labyrinthine with many different floors; but I like the Alpine wood decor and the view of the slopes is great. Great location right on the slopes and good breakfast and dinner food available. There's a very hot shared bath, which doesn't have much ambience but it is nice hot and clean. I had a cool upstairs room that was quite big and felt like an attic space in a cool way, with nice views of the slope. The man who runs the desk was accommodating and helpful.

Daniel Estados Unidos

The location was perfect for ski in/out for suginohara runs for our family of 4. The meals provided at the hotel were lovely and really great portions. The family running the hotel was great, so helpful. Thanks for a lovely stay, we hope to return.

Jessie Australia

The owner and staff were very helpful and the location was very close to the ski resort lift. They provided a lovely meal every night, a different mix of Japanese food and western food. The price was cheaper than if were to go out to dinner.

David Nueva Zelanda

The proximity to the skifield was great. Loved having the onsen on site. Great drying room. Meals were nice and the staff were very helpful and friendly.

Simon Nueva Zelanda

The hotel is very close to the slopes and you can ski in/out. The service was good, the staff pleasant, and overall facilities a bit old, but clean and I enjoyed my stay here.

M Francia

Great location (ski in - ski out), friendly hosts, good food, good onsen, good drying room, coin laundry, communal kitchen, everything you need - and great value for money

Adam Australia

The staff were lovely, the room was good sized and breakfast was great. Was fantastic to be ski in/ski out. Good to have access to a small kitchen

Rachael Australia

Owners were fantastic and the food was large portions and delicious. The weather was bad but the cabin was super comfortable.

Peter Australia