Atención al cliente. La comida del buffet excepcional. Las camas de 10, y la limpieza también

Denis España

the room is super comfortable, the servie is good, the Welcome drink, lounge, dinner and breakfast is excellent

Cheung Hong Kong

Breakfast and dinner. Hot spring bath. Beautiful lobby.

Kwong Canadá

Breakfast was alright, no quality yoghurt and no butter. Only margarine.

Angeline Singapur

All very organized. Terminal bus is really near but with the snow, the shuttle is really handy. Breakfast and dinner are amazing. Love everything. The onsen/ spring water was delicious, and what I was looking for, there was one open and you could see trees with snow! ⛄️

Leticia Brasil

fair price for one stay with 2 meals, car park is big, hot spring also large to accommodate many guests

Laing Hong Kong

The experience was excellent. The staff was very friendly and used to dealing with english speakers, the food was great with a lot of choice, and of course the baths were relaxing and not crowded at all. At this time of the year, it is quite cold outside so make sure to have warm clothes ready. Visiting the town while it was snowing was really great.

Pablo Francia

Complimentary snack cakes and Nespresso coffee in room. Dinner buffet and breakfast buffet service include traditional Japanese cuisine such as tonkatsu, tempura, curry, sashimi, and Western items like roast beef, pasta, seafood paella. Many varieties of fresh vegetables and sliced fruit to mix your own salad. Onsen water is hotter than expected, but I felt comfortable after soaking for about 15 minutes and improve my sleep. Hotel has ramps for wheelchair users to access the main dining hall and lobby. Complimentary shuttle bus between hotel and Kusatsu Onsen bus terminal, and from hotel to the yubatake.

Jacqueline Estados Unidos

Dinner and breakfast was all you can eat and the food was fabulous. There were so many variety that I couldn’t sample them all but what I did have were all delicious. In the morning they had fresh squeezed orange juice where you can see the machine squeezing the oranges. How much fresher can it get. Refreshing and Delicious! Relaxed in the huge onsen and enjoyed the oar and drum performance. We had to leave early in the morning and the hotel was able to accommodate our request and shuttle us to the bus stop at a non scheduled time. Thank you Sakurai hotel. We enjoyed our stay very much.

Ellen Estados Unidos

Hot spring is really nice and large. Cleaning and comfortable 😆

Bmak Canadá