The property was exceptional, even for the very high standards which are customary in Japan. It was also exceptionally good value with a quality first class dinner and breakfast

Terence Australia

The room, the onsen, the service was at the highest standard, the personal did everything possible to make my stay perfect.

Natalia Chipre

We had a brilliant stay here. Atami is small and vibrant. The ryokan came at just the right time in our trip. The staff are incredible and our room attendant Runa was so sweet and an absolute star. We loved her. We stayed in a Japanese style room and we are so happy we did. We had a private bath for when we weren’t up to the public bath but either is a delightful experience. Follow the kind guidance and you’ll be fine. The breakfasts and dinners served in the room were astounding in both quality and quantity. We had the Japanese menu and it was superb. The futons are made up for you each night and were really comfortable. There are also chairs if/when you need them. We cannot wait to return!

Jenty Australia

The food was absolutely incredible. Dinner and breakfast were served in our room and it was amazing, traditional Japanese food. Miho, who was assigned to our room, was kind and spoke English much better than I expected (they had warned us not much of their staff spoke at all, so I was expecting a more difficult time communicating). The private onsen was amazing and so soothing. There were a lot of booklets and things in English to help explain how to use the public onsen and the rules and ettiquette, which was very helpful. The rooms were spacious, clean, and accomodating. I can't recommend this place enough. It's gorgeous.

Ren Estados Unidos

Could not fault service - the staff went exceptionally above and beyond to ensure we were taken care of. It was amazing, they treat you like royalty. The private onsen was perfect, and we made good use of it as it was quite relaxing. We also ensured we headed down to sun beach for a stroll at sunset and to explore local atami. The fireworks were a bonus. The breakfast and dinner were interesting and are subjective to taste. Overall worth it for the night! Thank you!

Mirna Australia

Service was excellent. The staff really paid great attention to your needs and went above and beyond expectations. The private onsen was definitely a highlight. The meals were carefully prepared and delicious.

Jenmang Estados Unidos

We loved everything about it. Super comfortable and accomodating staff. The outdoor onsen was phenomenal, the shared onsen was very clean and really relaxing. And being served food in the room was a fantastic experience and properly authentic.

George Reino Unido

Friendly staff, traditional Japanese style hotel, and onsen in the room.

Wei Malasia

The staff was super helpful and friendly. The exterior of the building was preserved in a traditional style but the interior has been renovated and was bright and new. The room was also very spacious and clean. The food was better than what i expected from the traditional japanese food. And they even have compliment non-alcohol drinks provided.

Helena Hong Kong

The private indoor bath is good for us as my family don’t quite use the the public onsen bath.

Wee Singapur