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Set in Luson, Herol - my mountain retreat has direct access to 1.9 mi of cross-country skiing. It has a large garden with children's playground, plus a free sauna and Turkish bath, and a restaurant exclusive to guests. Herol - my mountain retreat gives you the choice of rooms and apartments, all with a traditional Alpine design. All have mountain views, which vary according to their direction, south, east or west. They feature satellite TV, carpeted or wood floors and a private bathroom. Breakfast is buffet style, while the restaurant offers a fixed menu of South Tyrol specialties at dinner. Guests also have free parking and free ski storage. The small ski elevator of Balbein is 3.7 mi away and takes you to the children-friendly Luson ski slopes. The Plose and Gitschberg ski slopes are 12 mi away. There is a toboggan run next to the hotel, and staff arrange guided tours on snow shoes.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 twin bed
and
1 queen bed
Bedroom 1:
2 queen beds
Bedroom 2:
2 bunk beds
Bedroom 3:
2 bunk beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
8.9
Location
9.5
Free WiFi
9.0
High score for Luson
Select topics to read reviews:

See what guests loved the most:

  • Diana
    United Kingdom United Kingdom
    The views are absolutely gorgeous! The staff is very nice and the whole property is clean and cozy.
  • Filip
    Slovenia Slovenia
    Best view in the world, tasty food and friendly stuff.
  • Abdelrahman
    Netherlands Netherlands
    Friendly staff Amazing fresh food Quietness and the calmness Cleanings Everything is just perfect

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Herol - my mountain retreat
Great facilities! Review score, 9.5

Most popular amenities
  • Spa
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Airport shuttle
  • Free WiFi
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Mountain view
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Ski
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Walking tours
  • Horseback riding
    Additional charge
  • Cycling
  • Hiking
  • Ping-pong
  • Playground
  • Game room
  • Skiing
Living Area
  • Desk
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Private check-in/out
    • Baggage storage
    • Tour desk
    Entertainment & Family Services
    • Outdoor play equipment for kids
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
    Safety & security
    • Key card access
    • Safe
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Hypoallergenic
    • Hypoallergenic room available
    • Heating
    • Packed lunches
    • Soundproof rooms
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    Accessibility
    • Upper floors accessible by stairs only
    Spa
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Turkish/Steam Bath
    • Spa
    • Sauna
    Languages Spoken
    • German
    • English
    • Italian

    House rules

    Herol - my mountain retreat takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 7:00 PM

    Check-out

    From 7:30 AM to 10:30 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are allowed on request. Charges may apply.

    Maestro Mastercard Visa CartaSi Cash Herol - my mountain retreat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    The free sauna and Turkish bath are available from 15:00 until 18:00.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    FAQs about Herol - my mountain retreat

    • Herol - my mountain retreat offers the following activities/services (charges may apply):

      • Spa
      • Sauna
      • Turkish/Steam Bath
      • Cycling
      • Hiking
      • Playground
      • Skiing
      • Game room
      • Ping-pong
      • Spa facilities
      • Walking tours
      • Horseback riding
      • Bicycle rental
      • Spa lounge/Relaxation area
      • Steam room

    • Herol - my mountain retreat is 1 miles from the center of Luson. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Herol - my mountain retreat may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Herol - my mountain retreat has 1 restaurant:

      • Restaurant

    • Room options at Herol - my mountain retreat include:

      • Double
      • Triple
      • Family
      • Apartment

    • Check-in at Herol - my mountain retreat is from 2:00 PM, and check-out is until 10:30 AM.