La piscina, el servicio de recogida en el puerto y la amabilidad del personal

Montse España

Un sitio agradable, acogedor, precioso, entre dos playas, limpio, con un desayuno espectacular y un personal maravilloso

Adela España

Localización perfecta con una vista al Volcán espectacular. Desayuno buenísimo con un café macchiato da 10. Il personale profesionales, disponibile y súper amable.

Erika España

Este hotel lo tiene todo: la ubicación es perfecta, con acceso directo a la playa y vistas al volcán. Pese a haber otros huéspedes, da la sensación de estar prácticamente solo en el hotel gracias a los espacios verdes con los que cuenta y a la distribución de las habitaciones, cada una con su pequeña terraza. El desayuno es espectacular. La decoración preciosa, y todos los espacios verdes y las instalaciones están muy cuidados. La zona de la piscina es muy agradable. La habitación es espaciosa, al igual que el baño. La limpieza impecable. Aunque, sin duda, lo mejor de este hotel es Lorena y su equipo. Siempre sonrientes, serviciales y ayudando en todo lo que pueden. Para reservar medios de transporte, recomendar sitios o simplemente charlar. Nos hemos sentido como en casa, pero con todas las comodidades de estar en un hotel.

Ana España

The staff here are absolutely amazing, we were immediately made to feel like VIPs. The layout of the hotel was great for us as you don't feel at all crowded in with other guests. The rooms are nicely spaced out and offer a nice feeling of privacy. The pool is bigger than it looks in the pictures and perfectly clean and maintained at all times. Some people might worry about the volcanic smell of sulphur but we never had that within the hotel, we only noticed the smell once we got closer to the port which is about a 5 minute walk away. Cannot recommend this place enough, of all the places I've stayed, this is the one that I would be happy to book again. The breakfast was delicious and varied, changing slightly each day. The lunch menu was also very impressive, we had lunch at the hotel most days. Really easy access to both beaches. Just overall perfect, no complaints!

Conor Reino Unido

We were met at the port and driven the short way to the hotel and driven back at the end of our stay. All staff were friendly and helpful. We had a comfortable room with two little terraces. The hotel is set in lovely gardens which open directly onto the beach which has warm water and natural bubbles from the volcano. A short walk in the other direction takes you to a black sand beach. When we swam there in the mornings (early October) we were the only people in the sea. As well as the beaches the hotel has a pleasant pool area. The staff arranged for us to hire a car for the day which was brought to the hotel for us and picked up from the hotel car park. If you are able to, don't miss walking up the volcano (open early mornings or late afternoons). The breakfast is excellent. All in all this is an amazing place to stay.

Jane Reino Unido

The staff was very welcoming and we felt taken care of. Hotel is very nice, with beautiful interior in traditional style and terraces, it's very calm and you can really enjoy nature. Breakfast was delicious, with a big choice of local products. It is situated perfectly for exploring the island, between two best beaches, and there is a private entrance to one of them. The staff was helping us with everything and even came to meet us at the port when we arrived. The nature around is beautiful, and restaurants are nearby. We definitely can recommend this place!

Yulia Noruega

Excellent breakfast, hospitality, location is perfect.

Julia Estados Unidos

The amazing and professional staff at this hotel - led by the superb manager, Lorena - made our stay absolutely delightful and unforgettable. They went out of their way to make everything perfect for us. It felt like we were staying with friends...even the owner was there to say "hello". The hotel is beautiful, with wonderful facilities, and panoramic views. The breakfasts were abundant and the variety was amazing.

John Estados Unidos

The staff was very helpful and nice They make our stay perfect Thank you hotel Eros 🙏

Goldenblum Israel