Search hotels in Hella

Hella a bit sparse. No good restaurants that we found and they stop serving at 9pm. Not much to Hella but it was in the countryside and we saw the Northern Lights. Our hotel was well lit so we could find it but they would not turn off the lights to view the Northern Lights better.

Small central town, great for staying at the igloos, and great for going all round. So nice to go east to Vik for the Katla ice caves, skogafoss and the waterfall hike, and Vik beach and west for kerid crater and blue lagoon and then north for gullfoss and the geysers. The town itself has a small supermarket, nice bakery and okay places to eat. Looks pretty with the mountains to the side.

We were not happy with the accommodation. The front desk staff were disorganized. We were told a day before check that we would have 2 cabins instead of the 2 rooms we booked in the main hotel. When we arrived we were told we would get 2 cabins. When we checked I across the street, we were told we had one cabin which was a downgrade for us. One adult had to sleep in an upper bunk bed and the cabin was smelly , some windows did not fully close and the main door did not lock. We were quite disappointed in the accommodations. The cabin was not in good shape. We specifically booked 2 rooms to get 2 bathrooms period. Based in all of this, we would like to request a partial refund.

Extremely lousy management, relocated and downgraded to s cabin nearby with no wifi, handwash or toiletries. Reason given- overbook, well not a acceptable reason in 2023! Avoid at any cost, overpriced for bad service

Beautiful, clean, modern home with spectacular views. Location of home is quiet, on a horse farm, about 30 minutes from the main town of Selfoss. It was a good location to explore the south. We would stay there again!

Terrible relocation experience due to overbooking. 1. Unacceptable reason of overbooking in real time booking system especially we have fully paid. 2. The selection of customers for relocation is not transparent, not logical and also not acceptable, especially we have fully paid in serval months (confirmed and paid on 4 Feb 2023 for the booking on 1-3 Aug) 3. We booked 3 rooms (7 persons) for 2 nights (1-3 Aug). Maybe pre-empting us can release more rooms for others, and maximize the revenue as we might paid less (booked in 6 months in advance) 4. Very short notice ie we received the relocation message at 16:18 on 1 Aug that we were on the way to Legendary Hotel Hella. I strongly believe the overbooking happened at least a month ago but I had only 2 hours notification time 5. 2 receptionists are inexperienced to handle such disaster issue. The manager, the decision maker, was hidden and not face to or talk to the customer directly. 2 Receptionists were not able to explain the situation nor to comport their customers. 6. We were relocated to Bru Country Estate, that required us to drive about 1 hour to there. 7. Hotel Hella booked 3 rooms for us (7 persons) in Bru Country Estate for us but there are only double rooms (no triple room) in Bru Country Estate. It created another problem during the careless relocation booking. 8. We booked a local tour to Highland on 2 Aug. The itinerary was changed and shorted due to longer travel time starting from Selfoss instead of Hella