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Only a 3-minute drive from Surabaya Gubeng Station, Hotel Neo Gubeng by ASTON features clean and bright guestrooms with free W-Fi. It has a spacious parking lot, an on-site shop and an in-house restaurant. Hotel Neo Gubeng by ASTON is about 10-minute drive from Tunjungan Plaza Shopping Center, and about 5-minute drive from Delta Plaza. Juanda International Airport is reachable within a 45-minute drive. Decorated in light colors, each air-conditioned unit comes with a flat-screen cable TV. The private bathroom has shower facilities. A safety deposit box and luggage storage can be requested at the 24-hour front desk. Guests who need to catch up with their work can take advantage of the meeting facilities. The on-site Cafeology restaurant serves a fine selection of Western food.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Neo
Hotel chain/brand
Neo

Property highlights

Top Location: Highly rated by recent guests (8.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.0
Cleanliness
8.1
Comfort
8.2
Value for money
8.3
Location
8.5
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Neerlani
    Indonesia Indonesia
    The room is spacious. Location is perfect. Affordable price. Breakfast is not really that good, still worth it.
  • Gunawan
    Indonesia Indonesia
    The room was spacious, clean and comfortable bed. Water dispenser on the hallway.
  • Sriprobiyantono
    Indonesia Indonesia
    It is a comfy hotel for those who'd like to enjoy the city. We were able to find interesting places from where we stayed easily

Hotel area info

Restaurants
1 Restaurant On Site

  • Coffeeology
    • Cuisine
      Asian
    • Ambience
      Modern

Amenities of Hotel Neo Gubeng by ASTON
Great facilities! Review score, 8

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa
  • Room service
  • Restaurant
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
Services
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • Airport shuttle
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Non-smoking rooms
Spa
  • Spa
    Additional charge
Languages Spoken
  • English
  • Indonesian

House rules

Hotel Neo Gubeng by ASTON takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Neo Gubeng by ASTON accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the property requires a deposit pre-payment. Staff will contact guests directly for payment instructions.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Neo Gubeng by ASTON of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Neo Gubeng by ASTON

  • The prices at Hotel Neo Gubeng by ASTON may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Neo Gubeng by ASTON offers the following activities/services (charges may apply):

    • Spa

  • Room options at Hotel Neo Gubeng by ASTON include:

    • Single
    • Twin/Double

  • Check-in at Hotel Neo Gubeng by ASTON is from 2:00 PM, and check-out is until 12:00 PM.

  • Hotel Neo Gubeng by ASTON is 1.6 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Neo Gubeng by ASTON has 1 restaurant:

    • Coffeeology