Please note that different policies and additional supplements may apply to bookings of more than 5 rooms. For more information, please contact the property directly.

Name changes are strictly prohibited for non-refundable bookings and within the hotel's cancellation policy.

Please note that for Non-Refundable bookings, individual credit cards are required for each room booking and the total amount of room rates for the entire stay will be reserved on the given credit card after reservation made.

Please note that for any reservation under the standard cancellation policy, approval code will be obtained from the given credit card for guarantee purpose.

For security reason, Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Please note that third-party payment will not be accepted

Please note that guest must use the same name which shows on the credit card to make the reservation (in English).

Please kindly note:

- The hotel may contact the cardholder for verification purposes.

- Entering the full name in the credit card detail under the guest name during the booking process is necessary.

- No debit card or electronic card is allowed.

The hotel reserves the rights to the final decision in case of any disputes.

Quarantine Stay

21-Day

• For returnees from countries outside Mainland China (including Taiwan & Macau).

14-Day

• For returnees from Australia, New Zealand, & Singapore who have only stayed at these countries before arriving Hong Kong (with effect from 9 Apr 2021).

• The confinees will be required to stay at home or a non-designated hotel for another 7 days for self-monitoring after completing the 14-Day quarantine stays at a designated hotel.

For details, please visit https://www.coronavirus.gov.hk/

Sisseregistreerimisel tuleb külastajatel esitada kehtiv fotoga isikut tõendav dokument ja krediitkaart. Palun pane tähele, et erisoovide täitmist ei saa alati tagada ja need täidetakse vastavalt võimalustele sisseregistreerimisel ning nende täitmisel võivad kehtida lisatasud.

Palume majutusasutusele Grand City Hotel oma eeldatav saabumisaeg ette teatada. Saad oma saabumise aja kirjutada broneeringu tegemisel erisoovide väljale või võtta majutusasutusega otse ühendust, kasutades selleks oma broneeringu kinnituses olevaid kontaktandmeid.

Valitsuse juhiste alusel ei võta see majutusasutus nende juhiste kehtimise ajal koroonaviiruse (COVID-19) levimisvõimaluse vähendamiseks teatud riikidest külastajaid vastu.

Koroonaviiruse (COVID-19) tõttu on majutusasutuses praegu lisameetmed ohutu ja sanitaarse keskkonna tagamiseks.

Koroonaviiruse (COVID-19) tõttu on majutusasutuses lisameetmed, et kaitsta külastajate ja personali tervist. Seetõttu võivad teatud teenused ja mugavused olla piiratud või ei pruugi need olla saadaval.

Koroonaviiruse (COVID-19) tõttu peab see majutusasutus rangetest suhtlusdistantsi reeglitest kinni.

Koroonaviiruse (COVID-19) tõttu on kaitsemaski kandmine ühiskasutatavates siseruumides kohustuslik.