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Featuring free WiFi and a terrace, El Carmen Suites offers pet-friendly accommodations in Antigua Guatemala, 2625 feet from Santa Catalina Arch. Rooms come with a private bathroom fitted with a bath and shower. There is a 24-hour front desk at the property.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Antigua Guatemala, this hotel has an excellent location score of 8.4

Breakfast Info

Continental, Vegetarian, Vegan, American, Breakfast to go

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
2 full beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.5
Comfort
8.4
Value for money
7.9
Location
8.4
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Corina
    United States of America United States of America
    The hotel building with the interior patio and great views from the rooftop/terrace. The room, 3 double beds, was very large and convenient. The staff very friendly and helpful.
  • Natalia
    Russia Russia
    Location is just perfect - right in the center. Parking is provided and it's a must - there is nowhere to park in the streets. Room is fairly large. Breakfast is excellent with a lot of options. And on the day when we had to start very early...
  • Julio
    Costa Rica Costa Rica
    Installations were very clean, customer service was exceptional and warm. The food in the restaurant was amazing.

Hotel area info

Restaurants
1 Restaurant On Site

  • El Carmen Café & Restaurante
    • Cuisine
      Local • International • Latin American
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan

Amenities of El Carmen Suites
Great facilities! Review score, 8.1

Most popular amenities
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
Outdoors
  • Outdoor furniture
  • Patio
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Media & Technology
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Breakfast in the room
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is available on site (reservation is needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Baggage storage
    Additional charge
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safe
    Additional charge
General
  • Shuttle service
    Additional charge
  • Vending machine (drinks)
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Body scrub
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

El Carmen Suites takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Check-out

From 1:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 10 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

2+ years
Extra bed upon request
$15 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash El Carmen Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please inform El Carmen Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about El Carmen Suites

  • Guests staying at El Carmen Suites can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • American
    • À la carte
    • Breakfast to go

  • Yes, El Carmen Suites is popular with guests booking family stays.

  • The prices at El Carmen Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • El Carmen Suites offers the following activities/services (charges may apply):

    • Massage
    • Couples' massage
    • Walking tours
    • Hand massage
    • Bike tours
    • Head massage
    • Foot massage
    • Full-body massage
    • Tour or class about local culture
    • Cooking class
    • Beauty services
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hairstyling
    • Body treatments
    • Body scrub
    • Spa/Wellness packages
    • Back massage
    • Neck massage

  • Room options at El Carmen Suites include:

    • Double
    • Family
    • Twin
    • Triple

  • Check-in at El Carmen Suites is from 3:00 PM, and check-out is until 12:00 PM.

  • El Carmen Suites is 1,950 feet from the center of Antigua Guatemala. All distances are measured in straight lines. Actual travel distances may vary.

  • El Carmen Suites has 1 restaurant:

    • El Carmen Café & Restaurante