• City view
  • Free WiFi
  • Terrace
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Safe
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Located in the Salamanca district of Madrid, Hotel Serrano by Silken is 1312 feet from Rubén Darío Metro Station. The stylish rooms include a flat-screen TV and air conditioning. Hotel Serrano by Silken is next to the city’s fashionable shops on Ortega y Gasset Street. It is a 15-minute walk to Plaza Cibeles and the Retiro Park. The hotel is well-connected with the center by bus. A buffet breakfast is served in the hotel’s breakfast room and room service is available for an additional charge. There is also a bar and staff at the 24-hour reception can recommend nearby restaurants.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

AA Hoteles
Hotel chain/brand

Property Highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.5

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
2 twin beds
or
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.4
Cleanliness
8.9
Comfort
8.8
Value for money
8.4
Location
9.5
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Tarek
    United Arab Emirates United Arab Emirates
    Location is amazing. Convenient and clean. Reception is friendly
  • Denis
    Georgia Georgia
    Pictures on the stairs is interesting. New plumbing and shower seals is working, there is no water leak from a shower to bathroom, it is a so rarely thing for hotels :)))
  • Aaron
    Peru Peru
    Amazing location, with great restaurants and shopping minutes away. Very good value for Salamanca

Hotel area info

Amenities of Hotel Serrano by Silken
Great facilities! Review score, 8.4

Most popular amenities
  • Parking
  • Free WiFi
  • 24-hour front desk
  • Room service
  • Elevator
  • Heating
  • Bar
  • Laundry
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
    Front Desk Services
    • Invoice provided
    • Concierge
    • Baggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safe
    General
    • Shared lounge/TV area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Soundproof
    • Car rental
    • Elevator
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Languages Spoken
    • English
    • Spanish
    • Italian
    • Polish

    House rules

    Hotel Serrano by Silken takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Hotel Serrano by Silken accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Hotel Serrano by Silken

    • Hotel Serrano by Silken offers the following activities/services (charges may apply):

      • Hotel Serrano by Silken is 1.3 miles from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

      • Check-in at Hotel Serrano by Silken is from 2:00 PM, and check-out is until 12:00 PM.

      • Guests staying at Hotel Serrano by Silken can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

        Breakfast option(s) include:

        • Buffet

      • The prices at Hotel Serrano by Silken may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Room options at Hotel Serrano by Silken include:

        • Single
        • Twin/Double