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Offering an outdoor seasonal pool, the suites at The Castle at Swan Lake in Vernon offer a full kitchens and a balcony or deck with a view of either Swan Lake, the courtyard, or pool. Suite views can be requested, but cannot be guaranteed. The Castle suites provide a flat-screen cable TV, sofa seating area, and a fireplace in the living room. Private bathrooms offer free toiletries. Free WiFi is available in each room Business travelers can enjoy the meeting facilities and business center. A terrace with a garden is available. Free parking is provided. The hotel is only 6.2 mi from UBC Okanagan Campus and 3.7 mi from Village Green Mall. Spallumcheen Golf & Country Club is 7 minutes’ drive away. Kelowna International Airport is 30 mi from the property.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 queen bed
Bedroom 2:
1 full bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.8
Location
8.4
Free WiFi
9.4
Select topics to read reviews:

See what guests loved the most:

  • Jeremy
    Canada Canada
    They where helpful & polite during our stay with them, nice rooms & location by the lake
  • Mavis
    Canada Canada
    The suite was spacious, comfortable and very clean. I loved everything about my stay. The place is very quiet and was very relaxing, exactly what I was looking for.
  • Bronislav
    Canada Canada
    Many things to like: - they don’t call it a “castle” for nothing :-) - pool and hot tub available - lake view - kitchenette (stove, fridge, microwave, sink, dishes) - comfortable bed and great feel sheets - pleasant and helpful staff - the price...

Hotel area info

Restaurants
1 Restaurant On Site

  • The Intermezzo Castle Bistro
    • Cuisine
      Italian • European
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Castle at Swan Lake
Great facilities! Review score, 9

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Inner courtyard view
  • Pool view
  • Lake view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Fireplace
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Pet bowls
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Private entrance
  • Elevator
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
  • Seasonal
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
Languages Spoken
  • English

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Castle at Swan Lake takes special requests – add in the next step!

Check-in

From 4:00 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 200 is required on arrival. That's about USD 146. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 19

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted The Castle at Swan Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, the swimming pool is closed for the Winter season.

Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.

Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible.

Please note, room views can be requested, but cannot be guaranteed.

To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.

The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing fee

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Castle at Swan Lake of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property is located in a busy area so guests might experience some noise.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Castle at Swan Lake

  • The prices at The Castle at Swan Lake may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at The Castle at Swan Lake is from 4:00 PM, and check-out is until 11:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Castle at Swan Lake offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Game room
    • Golf course (within 2 miles)
    • Swimming pool

  • Room options at The Castle at Swan Lake include:

    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Castle at Swan Lake on this page.

  • The Castle at Swan Lake has 1 restaurant:

    • The Intermezzo Castle Bistro

  • The Castle at Swan Lake is 4.3 miles from the center of Vernon. All distances are measured in straight lines. Actual travel distances may vary.