All guests 19 and older must present a valid form of identification upon check-in.

Please note, pet-friendly rooms are limited and based on availability. There is a there is a nightly charge applied.

Please note, the fitness centre is available for guests 19 years of age and older.

Please note: In an effort to offer guests the best possible experience, we are in the process of an extensive lobby renovation. Work began in early January and includes the replacement of flooring tiles, a new front desk area, new doors, painting, and décor changes. The project is expected to be ongoing until mid-March and will take place throughout the day and evening, up to 7 days a week. While we will do our very best to keep the impact on our valued guests as minimal as possible, there will be times when noise and dust levels will be elevated. At this time, the main entrance will be restricted and no longer available for use. Guests are asked to enter the resort through the convention doors (on the left end of the building near the park) where we have set-up a temporary front desk area. The resort’s pool, gym, and restaurants will remain open and a temporary pathway through the lobby will be used for guest access to those amenities.

We recognize that these renovations may be disappointing to your stay, however, we hope you’ll join in the excitement regarding the wonderful changes ahead. Thank you for your patience and understanding; we look forward to offering an enhanced experience in the near future.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Prestige Lakeside Resort, WorldHotels Elite con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

A causa del coronavirus (COVID-19), este alojamiento está tomando medidas para garantizar la seguridad de los clientes y el personal. Por este motivo, algunos servicios e instalaciones pueden verse limitados o no estar disponibles.

Se pedirá un depósito por daños de CAD 100 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá al hacer el check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.