Please note that all standards rooms, all superior rooms and some of the special suites are located in an annex building named "Vila do Ouro ". This annex building is located in front of the reception building.

Guests must specify the desired bed configuration to the hotel, prior the arrival.

The parking facility, with entrance on Fresca Street, has limited spaces that are subject to availability.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When staying with the parents, a child under 6 years of age can be accommodated for free in a Suite. In that case, a valid ID for the child needs to be presented at the check-in, otherwise an extra bed charge will be applied.

Please note that suites may vary in size and décor.

Guests who wish to check-out before their reservation check-out will be charged for the total amount of the reservation.

Baby cots can be arranged upon request and availability.

It is requested via the booking message tab in advance and at Check-in.

Entrance by van/microbus and bus:

For entry of these vehicles, we ask that the carrier contact the Pousada at least 10 days before check-in to request the ticket that must be paid by the carrier to issue the entry password

The property features a charging station for electric vehicles, extra fees may apply. Please note that the voltage is 7.4kW

Informa a Pousada do Ouro con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.

A causa del coronavirus (COVID-19), este alojamiento está tomando medidas para garantizar la seguridad de los clientes y el personal. Por este motivo, algunos servicios e instalaciones pueden verse limitados o no estar disponibles.

Debido al coronavirus (COVID-19), asegúrate de reservar este alojamiento solo si cumples las indicaciones del Gobierno en el destino, como el objetivo del viaje o el tamaño máximo del grupo, entre otros.