Please note that in accordance with Brazilian legislation (art. 250 ECA), children under 18 years old are prohibited from reserving or occupying hotel rooms without parental consent or presence.

At check in, children without parental presence must present an authorisation signed by both parents and original identification documents. In the case children are accompanied by parents, original identification documents are required.

Please note that for non-refundable rates, it is mandatory that the credit card charged during the reservation is shown upon check-in. In case it's not possible, the total amount of the reservation will be charged again on a new credit card or alternative form of payment. In this case, the amount charged previously in the credit card provided during the reservation will be reimbursed.

Third-party credit cards are only accepted if guests contact the hotel previously requesting for a pre-authorisation.

Due to the revitalization work of the medium voltage system there will be interruptions in the power supply.

On November 1st there will be total interruption in the power supply from 10 a.m. at 16 p.m

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.

Debido al coronavirus (COVID-19), es obligatorio llevar mascarilla en todas las zonas comunes interiores.