Located in the city center, Mercure Cairns is just a 7-minute walk from both the beautiful Esplanade and Lagoon swimming pool. Free Wi-Fi is included. Mercure Cairns is located across the road from the Cairns Performing Arts Center and an 8-minute walk from Cairns Night Market. Reef Hotel Casino is 3 minutes' drive away and 1 minutes' drive from Cairns Aquarium. Family-size suites available at Mercure Cairns. The hotel includes an outdoor swimming pool set among landscaped gardens. Our reception & Tour Desk are available between 7am and 11pm daily to arrange excursions to the Great Barrier Reef and Daintree Rainforest. The popular on-site restaurant is open daily for breakfast and dinner. It serves regional specialties, and you can also dine poolside, overlooking the tropical gardens.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Located in the best-rated area in Cairns, this hotel has an excellent location score of 8.7

Breakfast Info

Continental, Full English/Irish, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.6
Cleanliness
8.1
Comfort
8.0
Value for money
7.5
Location
8.7
Free WiFi
6.3
Low score for Cairns
Select topics to read reviews:

See what guests loved the most:

  • Melissa
    United States of America United States of America
    The pool was nice. The room was clean and we enjoyed having the hot tub. We did have a couple of bugs in the room but it wasn’t a lot. The bed was comfortable.
  • Samantha
    Australia Australia
    Due to the difficulties Port Douglas were experiencing over Christmas / New Year post Cyclone Jasper we were taking our own food up. After shopping nearby at Woolworths, the staff were very helpful in storing our cold items overnight ready for the...
  • Hannah
    Australia Australia
    Nice fairly newly renovated rooms. Breakfast was good too.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Stanley
    • Cuisine
      Australian
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Mercure Cairns

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Laundry
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
  • Refrigerator
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
    Additional charge
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Elevator
  • Heating
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Beach chairs/Loungers
Languages Spoken
  • English
  • Italian
  • Korean
  • Filipino

House rules

Mercure Cairns takes special requests – add in the next step!

Check-in

From 2:00 PM to 10:00 PM

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 20 per stay

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB American Express Cash Mercure Cairns accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please inform Mercure Cairns of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Parking is subject to availability due to limited spaces.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Mercure Cairns

  • Mercure Cairns offers the following activities/services (charges may apply):

    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mercure Cairns is 500 feet from the center of Cairns. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Mercure Cairns include:

    • Suite
    • Triple
    • Double
    • Twin

  • Guests staying at Mercure Cairns can enjoy a highly-rated breakfast during their stay (guest review score: 5.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet
    • À la carte

  • Check-in at Mercure Cairns is from 2:00 PM, and check-out is until 10:00 AM.

  • The prices at Mercure Cairns may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 1,500 feet from Mercure Cairns. All distances are measured in straight lines. Actual travel distances may vary.

  • Mercure Cairns has 1 restaurant:

    • The Stanley