• Apartments
  • Mountain view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Bathtub
  • Key card access
  • Daily housekeeping

Located in Serfaus, Hotel Universo features a wellness area with a sauna, a steam bath and a sun bed, as well as rooms with a flat-screen cable TV and a balcony. In the evenings, an entertainment program is provided. The cable cars Komperdellbahn and Alpkopfbahn are within 2133 feet. Free WiFi is at guests’ disposal throughout the hotel. The Alpine-style rooms are fitted with a bathroom featuring a bathtub and a hairdryer. A breakfast buffet is offered in the mornings. A games room is available for the children’s entertainment. In good weather conditions, a sunbathing terrace is provided as well. Ski passes can be bought at Hotel Universo and a ski storage room with a ski boot dryer is available at the premises.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Serfaus, this property has an excellent location score of 9.4!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Private Parking Available On Site

Reliable Info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Living room:
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
1 sofa bed
and
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.7
Comfort
8.8
Value for money
8.3
Location
9.4
Free WiFi
10
Select topics to read reviews:

See what guests loved the most:

  • Rocio
    United Kingdom United Kingdom
    Incredibly kind and helpful staff, great location and vibe. We would love to come back!
  • Lieke
    Netherlands Netherlands
    Great value for the price, 2 bathrooms, location in city center, very comfortable swimming pool/ sauna area. Across the street there is a nice bakery. Top for wintersport: rent a locker at the ski lifts, although the walk is not too long it can be...
  • Hetty
    Netherlands Netherlands
    Centrally located, near supermarket and metro. Nice atmosphere in the lobby and wine bar. Apartment could have used a bit more of that. Apartment nice size, good beds, spacious bathroom and kitchen. You don't hear noises or anything from other...

Area info

Amenities of Hotel Universo
Great facilities! Review score, 8.6

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Family rooms
  • Private Parking
  • Free WiFi
  • Non-smoking rooms
  • Skiing
  • Airport shuttle
  • Bar
Parking
Private parking is available on site (reservation is not needed) and costs € 15 per day.
  • Parking garage
Internet
WiFi is available in all areas and is free of charge.
Bedroom
  • Wardrobe or closet
Bathroom
  • Private Bathroom
  • Toilet
  • Hairdryer
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Pets
Pets are allowed on request. Charges may apply.
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
Common Areas
  • Shared lounge/TV area
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Infinity pool
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Turkish/Steam Bath
  • Spa
    Additional charge
  • Sauna
Food & Drink
  • Coffee house on site
  • Snack bar
  • Bar
  • Room service
Activities
  • Ski rental on site
  • Ski storage
  • Cycling
  • Hiking
  • Skiing
Transportation
  • Shuttle service
    Additional charge
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • ATM on site
  • Tour desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Shops
  • Convenience store on site
  • Hair/Beauty salon
Miscellaneous
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe
Languages Spoken
  • German
  • English

House rules

Hotel Universo takes special requests – add in the next step!

Check-in

From 3:00 PM to 6:30 PM

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
€ 6 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Maestro Mastercard Visa Cash Hotel Universo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are allowed on request. Charges may apply.

FAQs about Hotel Universo

  • The prices at Hotel Universo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Hotel Universo is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Hotel Universo is from 3:00 PM, and check-out is until 10:00 AM.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Hotel Universo on this page.

  • You can choose from a number of accommodation options at Hotel Universo (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Hotel Universo on this page.

  • Hotel Universo offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Skiing
    • Spa facilities
    • Locker rooms
    • Swimming pool
    • Steam room
    • Spa lounge/Relaxation area

  • Hotel Universo is 650 feet from the center of Serfaus. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Hotel Universo (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests
    • 5 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.