• City view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe

Located in the heart of the Chicago city center, this hotel features rooms overlooking the river and city skyline. Boasting 5 restaurants and bars, Sheraton Grand Chicago is just a 10-minute walk away from Navy Pier and Millennium Park. A 47" cable TV is offered in every spacious room at Sheraton Grand Chicago. All rooms offer city or river views and come equipped with a mini-bar. For guest convenience, a fitness center and business center are also available. Shula’s Steak House, located on site, serves fresh seafood and steak for dinner each evening. Chicago Burger Company features a casual atmosphere with juicy burgers and icy cocktails. This hotel is 5 minutes' walk from the luxurious shops, entertainment and nightlife of Michigan Avenue. The Museum of Contemporary Art Chicago is less than 1 mile away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property Highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
8.1
Cleanliness
8.4
Comfort
8.5
Value for money
7.4
Location
9.3
Free WiFi
7.0
Low score for Chicago
Select topics to read reviews:

See what guests loved the most:

  • Michelle
    United States of America United States of America
    I enjoy everything! Great customer service, location, all amenities!
  • Bogus
    United States of America United States of America
    I loved the location and how easy it was to navigate throughout downtown to and from the hotel.
  • Renada
    United States of America United States of America
    Everything, the front manager Moses has the BEST CUSTOMER SERVICE EVER. He was patient, polite and friendly. He was very attentive and helpful! He needs a Raise

Hotel area info

Restaurants
6 Restaurants On Site

  • Shula's Steak House.
    • Cuisine
      American
  • LB Bistro And Patisserie
    • Cuisine
      American
  • Chicago Burger Company
    • Cuisine
      American
  • CHI Bar
    • Cuisine
      American
  • Link
    • Cuisine
      American
  • Shula's Lounge
    • Cuisine
      American

Amenities of Sheraton Grand Chicago Riverwalk
Great facilities! Review score, 8.1

Most popular amenities
  • Indoor swimming pool
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 6 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
Pets
Pets are allowed. No extra charges.
Activities
  • Live music/Performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Stand-up comedy
    Additional chargeOff-site
  • Bar crawls
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs $68 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
Spa
  • Fitness classes
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules

Sheraton Grand Chicago Riverwalk takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Sheraton Grand Chicago Riverwalk accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the method of payment used to make the reservation must be presented upon check-in. Contact hotel for details.

Guests must be at least 21 years of age to check-in.

Roll-away beds can only be accommodated in king rooms for a fee and must be booked in advance of the guest's stay. Please contact the hotel for more information.

Refrigerators may also be available on request for an additional fee.

A Daily Destination Fee of $20/night will also includes 2 passes to the Chicago Architectural center (once per stay) will be charged upon check in for all reservations which includes the following amenities:

• $20 Daily Hotel Food and Beverage Credit ($20 per day only, non-cumulative and will not carry

over)

• Local Chicago Popcorn (for up to 2 guests daily)

• Fitness Center Class (for up to 2 guests, hosted daily)

• Local Gift from Gift Shop Selection

• Premium in-room Wifi

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Grand Chicago Riverwalk

  • Yes, Sheraton Grand Chicago Riverwalk is popular with guests booking family stays.

  • Check-in at Sheraton Grand Chicago Riverwalk is from 4:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 2,150 feet from Sheraton Grand Chicago Riverwalk. All distances are measured in straight lines. Actual travel distances may vary.

  • Sheraton Grand Chicago Riverwalk offers the following activities/services (charges may apply):

    • Fitness center
    • Tour or class about local culture
    • Walking tours
    • Fitness classes
    • Stand-up comedy
    • Swimming pool
    • Bike tours
    • Live music/Performance
    • Bar crawls
    • Fitness
    • Movie nights

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Sheraton Grand Chicago Riverwalk include:

    • Double
    • Suite

  • Sheraton Grand Chicago Riverwalk has 6 restaurants:

    • Shula's Lounge
    • LB Bistro And Patisserie
    • Link
    • CHI Bar
    • Chicago Burger Company
    • Shula's Steak House.

  • Guests staying at Sheraton Grand Chicago Riverwalk can enjoy a highly-rated breakfast during their stay (guest review score: 6.4).

    Breakfast option(s) include:

    • American
    • Buffet

  • The prices at Sheraton Grand Chicago Riverwalk may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Grand Chicago Riverwalk is 3,100 feet from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.