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Hotel Utz Jay is located 2 blocks from Lake Atitlan in Panajachel. It offers lush gardens and fruit trees, a hot tub and a Mayan-style sauna filled with relaxing aromatic herbs. Rooms here feature a balcony with garden views and come with free WiFi and flat-screen cable TV. The private bathrooms come with free toiletries and towels. Rates does not included meals or drinks. At Hotel Utz Jay you will find a tour desk, luggage storage and a laundry service. The property offers free parking. The hotel is located in a quiet street, just a 2-minute walk from shops and restaurants in Panajachel town. Ferries to Santa Cruz la Laguna leave from the nearby dock. Guatemala City is 62 mi away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Panajachel, this hotel has an excellent location score of 9.4

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
2 full beds
1 twin bed
and
1 full bed
1 twin bed
and
1 full bed
2 twin beds
and
2 full beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.6
Cleanliness
9.0
Comfort
8.9
Value for money
8.8
Location
9.4
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Peace
    United States of America United States of America
    Location was close to town. Beautiful and cozy room. Shower was hot and bed and pillow were very comfy! Staff was very accommodating and helpful.
  • Julieta
    United States of America United States of America
    Very nice hotel. Central location but in quiet area, clean, affordable, good WiFi, breakfast options, nice gardens and resting spaces. Free filtered water and shared microwave. Luggage lockers available. Shuttles and tours information. Space...
  • Sergio
    United States of America United States of America
    This place is located a few short blocks from the lake. Off the main street, far enough so you don't have all the noise or traffic. The place is well maintained and there is a restaurant that serves breakfast for a nominal fee.

Hotel area info

Amenities of Hotel Utz Jay
Great facilities! Review score, 8.6

Most popular amenities
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Spa
  • Non-smoking rooms
  • Family rooms
Outdoors
  • Outdoor furniture
  • Garden
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
    Services
    • Shuttle service
      Additional charge
    • Daily housekeeping
    • Baggage storage
      Additional charge
    • Tour desk
    • Laundry
      Additional charge
    • Airport shuttle
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • 24-hour security
    General
    • Smoke-free property
    • Family rooms
    • Non-smoking rooms
    Spa
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa lounge/Relaxation area
    • Spa facilities
    • Pedicure
    • Manicure
    • Beauty services
    • Beach umbrellas
    • Public Bath
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Sauna
      Additional charge
    Languages Spoken
    • English
    • Spanish
    • French

    Property practices

    This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hotel Utz Jay takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 10:00 PM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Cash is not accepted Hotel Utz Jay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please be advised Rates does not included meals or drinks.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Hotel Utz Jay

    • Hotel Utz Jay offers the following activities/services (charges may apply):

      • Spa
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Back massage
      • Manicure
      • Head massage
      • Beauty services
      • Foot massage
      • Spa facilities
      • Full-body massage
      • Public Bath
      • Neck massage
      • Pedicure
      • Hand massage
      • Spa lounge/Relaxation area
      • Couples' massage

    • Hotel Utz Jay is 0.7 miles from the center of Panajachel. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Utz Jay on this page.

    • Room options at Hotel Utz Jay include:

      • Double
      • Quad
      • Family
      • Triple

    • The prices at Hotel Utz Jay may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Hotel Utz Jay is from 3:00 PM, and check-out is until 12:00 PM.