• City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms

This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar. The hotel is located in a quiet residential area, just 164 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Iberostar The Grand Collection
Hotel chain/brand
Iberostar The Grand Collection

Property Highlights

Located in the best-rated area in Santa Cruz de Tenerife, this hotel has an excellent location score of 9.1

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
or
2 twin beds
1 full bed
or
2 twin beds
1 full bed
or
2 twin beds
1 queen bed
1 full bed
or
2 twin beds
1 king bed
1 twin bed
and
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.5
Location
9.1
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Registr
    Latvia Latvia
    The food was great. Breakfast, lunch, Dinner- all very good. Very convenient parking. Nice staff. Had no problem with anything. Big gym. Nice location near Sanabria park.
  • Alexandru
    Germany Germany
    Breakfast and the occasional dinner were excellent. Great variety at the breakfast buffet, but also every day something new to freshen the offer. Facilities are excellent, cleaning staff are great,
  • Joseph
    United States of America United States of America
    For the money you won’t find a better place. The property is beautiful, spacious, rooms are comfortable, lots of good breakfast options and it is a short walk to the city. Gym and pool are very nice. Very pleased. Only complaint is that I...

Hotel area info

Restaurants
4 Restaurants On Site

  • Los Laureles Restaurant
    • Cuisine
      Mediterranean • Seafood • Spanish • Local
    • Open for
      Lunch
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegan • Gluten-free
  • Papa Negra Restaurant
    • Cuisine
      Spanish • Local • International
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegan • Gluten-free
  • Los Menceyes Restaurante
    • Cuisine
      Spanish • Local • International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Restaurante a la carta Kon·Tiki
    • Cuisine
      Mexican
    • Open for
      Lunch
    • Ambience
      Modern

Amenities of Iberostar Heritage Grand Mencey
Great facilities! Review score, 9

Most popular amenities
  • 2 swimming pools
  • Parking on site
  • Free WiFi
  • Spa
  • 4 restaurants
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Aerobics
    Additional charge
  • Live music/Performance
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs € 12 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Safe
    Additional charge
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof
  • Car rental
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Heated pool
  • Beach chairs/Loungers
Pool 2 – indoorAdditional charge
  • Open all year
  • Adults only
  • Heated pool
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Hot spring bath
    Additional charge
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules

Iberostar Heritage Grand Mencey takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash Iberostar Heritage Grand Mencey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the full amount of the reservation must be paid in upon check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Iberostar Heritage Grand Mencey

  • Iberostar Heritage Grand Mencey offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Casino
    • Solarium
    • Personal trainer
    • Locker rooms
    • Open-air bath
    • Live music/Performance
    • Beauty services
    • Hot spring bath
    • Swimming pool
    • Aerobics
    • Facial treatments
    • Waxing services
    • Makeup services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • Iberostar Heritage Grand Mencey is 2,600 feet from the center of Santa Cruz de Tenerife. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Iberostar Heritage Grand Mencey may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Iberostar Heritage Grand Mencey is from 3:00 PM, and check-out is until 11:00 AM.

  • Iberostar Heritage Grand Mencey has 4 restaurants:

    • Restaurante a la carta Kon·Tiki
    • Los Laureles Restaurant
    • Los Menceyes Restaurante
    • Papa Negra Restaurant

  • Room options at Iberostar Heritage Grand Mencey include:

    • Double
    • Suite
    • Family

  • Guests staying at Iberostar Heritage Grand Mencey can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Buffet

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Iberostar Heritage Grand Mencey on this page.