• City view
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

This 4-star hotel in central Hamburg offers rooms with free WiFi. The Novotel Alster lies in the Hohenfelde district, 164 feet from Lübecker Straße Underground Station. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. The private bathroom is fitted with a rain shower and hairdryer. Up to 2 children under the age of 15 can sleep free of charge in the parents' room. Guests enjoy free use of the Novotel's spa area, featuring a sauna, steam bath and a modern fitness room. There is a children's play corner and Xbox at the lobby. The Novo2 bar, lounge and eatery serves regional Northern German specialties as well as Mediterranean cuisine. Snacks and drinks are served in the Alster Lounge, where sports events are also shown on the large TV screen. The Novotel offers on-site parking and is just a 10-minute walk from Hamburg's Alster Lake. Guests can walk to Hamburg Main Station in 15 minutes.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

American, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.6
Comfort
8.4
Value for money
7.8
Location
8.5
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Irina
    Uzbekistan Uzbekistan
    Good location, very(!!!) friendly staff at reception and on the breakfast! We had a spacious room before time of check in :) For that, special thanks!!! Delicious breakfast with a varied menu. Children was happy to make pancakes)
  • Juan
    Portugal Portugal
    Overall good hotel, room was of good size, bathroom with good shower.
  • Joshua
    United States of America United States of America
    We stayed here for a few nights with our two kids. The room was big enough for all of us and quiet enough. The AC worked well. The hotel is just a few blocks from a Rewe in case you need to pick up some groceries. There are a few restaurants close...

Hotel area info

Restaurants
1 Restaurant On Site

  • Novo2
    • Cuisine
      European
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Novotel Hamburg City Alster
Great facilities! Review score, 8.2

Most popular amenities
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
View
  • City view
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs € 26 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Turkish/Steam Bath
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English

House rules

Novotel Hamburg City Alster takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Visa JCB Diners Club American Express Cash Novotel Hamburg City Alster accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge. Guests who booked the room with the breakfast option can bring up to 2 children (5 or younger) to the breakfast buffet free of charge. Breakfast for children aged 6 to 15 costs EUR 5,00 per child per day. From 16 years on children are considered adults.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

FAQs about Novotel Hamburg City Alster

  • Guests staying at Novotel Hamburg City Alster can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • American
    • Buffet

  • Check-in at Novotel Hamburg City Alster is from 3:00 PM, and check-out is until 12:00 PM.

  • Novotel Hamburg City Alster offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Turkish/Steam Bath
    • Fitness

  • The prices at Novotel Hamburg City Alster may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Novotel Hamburg City Alster is popular with guests booking family stays.

  • Novotel Hamburg City Alster has 1 restaurant:

    • Novo2

  • Novotel Hamburg City Alster is 1.2 miles from the center of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Novotel Hamburg City Alster include:

    • Double
    • Twin
    • Quad